Business Systems & Services
Last updated: May 1, 2023
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The way vendors communicate with their customers, their ability to effectively communicate, and how they resolve customer issues is also taken into consideration. Vendors should be able to accurately identify a customer's issue and take steps to resolve it while communicating the selected action.
Vendor should invest in ensuring that their offered equipment use quality materials, are constructed with care, and are designed by engineers that have ample experience in designing high quality and functional equipment.