Cultivating Equipment
Processing Equipment
Business Systems & Services
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Evaluation Criteria:
Energy Efficiency
Products produced by the vendor should reduce energy use to reduce both the impact the product has on the environment and the financial impact the product has on the customer's energy bill.
Product Yield
Growing equipment should be designed to give the grower efficiency in terms of the amount of product it should yield. We recommend efficient systems for increased product yield and greater value.
Ease of Use
Vendors should ensure their products are easy to use and offer the buyer as much information on the use of the product as possible. Documentation should be simple yet thorough and provide them with guidance on maintenance and repair.
Ease of Maintenance
Any products offered by the merchants should be easy to maintain. The products should have clear instructions on how to disassemble any parts, should be easy to clean or otherwise service, and the vendor should offer their customers with access to relevant replacement parts or repair services.
Customer Support
The way vendors communicate with their customers, their ability to effectively communicate, and how they resolve customer issues is also taken into consideration. Vendors should be able to accurately identify a customer's issue and take steps to resolve it while communicating the selected action.