Client Review on 24/7 LV Dispensary Express

Hannah K

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Hannah K

Negative Review

June 23, 2020

1.0 / 5.0

Reviewed on Jun 23, 2020

Feedback:

Planet 13 is trash! Overpriced and 0 customer service. Go to Oasis, the staff is extremely friendly, accurate, and fast. And the prices are wayyyyy better for exact same products!! Planet 13’s delivery service is a failure. We have ordered delivery, pickup, and walk in multiple times and every single experience has a been a nightmare. The employees are all rude and untrained. Every single time without fail, deliveries from here will be 6-30 hours LATE with no explanation, warning, or heads up. You have to fight with the employees to try and get any information. All anyone can seem to say here is “well we’re the biggest dispensary in the world” .....which means you are incapable of doing your job? And don’t bother canceling your order because they will still show up even 2 days later unwelcome and unannounced. Managers can do absolutely nothing to make it right. Every time I have any interaction with planet 13, my weed experience is ruined by the horrible staff and non existent customer service. Seriously, go to Oasis, they charge half as much for the same brands and products and they are fast and have good customer service, especially for locals. If I order a pickup or delivery from oasis, it’s ready within minutes!! Whereas planet 13 may take a few....business days? Who knows. Done wasting my money here.

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Client Review on 24/7 LV Dispensary Express

Hannah K

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Client Review on 24/7 LV Dispensary Express

Hannah K

Hannah K

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