3C Compassionate Care Center - Naperville
1700 Quincy Ave., Suite 103 | Naperville, Illinois, 60540Client Reviews on 3C Compassionate Care Center - Naperville
- 3.8 / 5.0
27 Reviews
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The best customer service through the covid19 pandemic. I know it’s been rough for all of us but the team of people that work here, they always are friendly respectful helpful.... even in the rain during pickups there all so positive. Keep up the great work!God bless you all and be safe.
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What an amazing community dedicated to my health/well being with their invaluable knowledge! I miss being able to chat with them one on one but hey! Thanks for being open❤️I would suggest that 3C management review the space in Naperville and the amount of traffic that's coming through the door. MORE space for customers but also the BACK room. You have employees literally on top of one another. Money shouldn't be an obstacle since your prices are outrageous compared to other states where pots legit! Thanks, Laurel
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Recreational has finally hit the state, and of course now there are new issues that come along with it.For those who are not aware, 3C, or compassionate Care Center, is now owned by GTI. For those wondering about the relevance, well it has to do with share holders and profit margins now.Where 3C, prior to being bought out, would tout being about it's patients, and looking out for what's best for them, has now become a company seeking the highest profits.With that, I've noticed over the span of 4+ months that waxs, shatters, budders, etc have slowly been dwindling down off the menu.Today I came in and there wasn't a single wax extract on their list, but their vape and Edible sections have seemed to remain untouched. Some might wonder the relevance here, and I'll point it out now. Edibles and vapes are high profit margin items, where as wax was the most cost effective for patients.One gram of wax, usually about 60$ or so bucks, can last a patient significantly longer than a gram or even an 1/8th of dry herb, and especially more cost effective than edibles are*The margins in edibles are ridiculous because of the candy portion in them; apparently that justifies paying over 40% more for less cannabis in your product.*From GTI stand point I understand the move, force customers to make the switch to high profit items, and therefore make shareholders and investors happy... From the consumer standpoint, and especially a customer of COMPASSIONATE care center, it really irks me that they believe this move isn't noticeable by others.GTI, who again owns 3C, also owns some cultivation centers. They CHOOSE to not make waxs on large scale to give scarcity to the market causing customers to purchase high margin items instead.After a brief discussion with Greg, the manager, he said they have no control and it's nothing they can control.. I slightly believe this, as they are just store operators and GTI is the one who really has the largest say in cultivation products made and thus supply to stores, especially their own...(however they also receive bonuses and incentives from these companies when they sell certain amounts of products.. I wonder how good the incentives must be for them to push edibles as hard as they have.. again the mark up is significantly higher than other forms of the products)I got into a deeper discussion with Dan about the logistics of it all, and it came down to, we can only order what's on the list, and even when they order say... 300 containers of waxs, they may only get shipped 15. *Again elluding to the fact the cultivation centers control more then they should, and directing the market towards the products that make them the most. Some may wonder why this is a big deal, for those who didn't read my old review before this update, I'm not rich, my spinal injury makes working hard, and getting the money for relief is getting harder and harder each month.Being unable to even get the products I need, such as CBD based waxs with lower THC, is bad enough without spending a premium on products I don't even want, but it's all they have to sell for *whatever reason*Do your own research on this subject, but I personally see a lot of hypocrisy in what this store claims to offer for it's patients in term of care, and what agenda GTI is pushing on them after buying them out and making the employees care a bit more about money than I'd care for, at least for a place called *compassionate Care*You can agree or not, but after researching, debating, and coming to my decisions, this is where I've landed
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EDIT: There's a whole lotta Guys & Dolls who are claiming to be former patients of 3C Naperville that are making noise about shortages in product. The Dispensary isn't at fault. IL Producers, Cultivators, and Distributors (which I would now just say are One Big Buisness) are making it rough for most Dispensaries. IL admitted publicly; they had no infrastructure ready for 01/01/20. This strange division that is currently taking place between the Cultivators/Distributors and Dispensaries in all of IL is glaringly obvious evidence of this. Uproar & be angry at me, but I did my research. These Buisnesses that sell canabbis have NO legal ramifications around anything they do , their company practices are self monitored, and most painfully IL did no research in order to create an MSRP or even a Price Cap by law. Businesses can charge whatever they want, for all products, and flux it up or down for whomever THEY see fit. I'm sure a lot of us from Illinois can see WHICH CULTIVATORS are now much BIGGER BUSINESSES. Businesses work for MONEY. All about that final dollar; the bottom line. Please don't get me wrong! I am not saying that all Distributors are this way, but what I am saying is there are a few VERY LARGE Companies in Illinois, (I'm sure most people know at least a couple of them. I'm not going to be name dropping here) but beside the few that are HUGE, less & less that are smaller and next to none of the very small businesses actually survive start up in Illinois. These Big Businesses lost their LOVE/PASSION of OUR GREEN to lust over a brand NEW GREEN. Most humans who come upon money like that, especially so quickly, make more as fast as they can, at all costs, out of fear of failure. Nothing personal against them. Honest to Bob, it's a natural human behavior. I would hate to become quickly rich because I honestly don't know who I would be and neither do you. For example it's why MANY Lottery Winners have such bad/hard lives AFTER they win. Enough people to where it's widely known to be a "curse" to win Lotto. The saying "Money is the Root of All Evil" exists for a reason. These now Big Companies, were once small upstart Production & Distribution Companies. IL Dispensaries were getting most to all of their Medicinal Products for the last 6 YEARS from these new little IL operations, some turned major supplier & are monopolizing the IL market. If the supplier's are gouging us into a Shark Market (whoever pays the most is GONNA GET the product). I think most little dispensaries, like 3C Naperville (which opted out of Rec due to it's small size well before it was a municipality thing) are having problems with their supply. It is NOT only 3c, but all over. The patients who go for MEDICATION they need, not to buy shtick to get high, will not leave 3C unless they stop operating. IF they are out of your choice in meds; they always have a product to introduce you to. That is near exact, if not better than, the product you were choosing yourself. Once the dust settles and IL starts to regulate (just like EVERY other legal state) all will calm down. Price wise, availablity wise, and a multitude of new Canabbis products to fall in love with. OK.. NOW ABOUT THE 3C ITSELF:I effing love the PEOPLE who work here. Like... come on... the same products (or lack there of) can be found in a WHOLE LOTTA of places in IL.. all at about the same prices. ☆With the obvious tax differences for Recreational.☆ So then you work it down to the PEOPLE who you will be working with, to decide where to go and what to do, yeah? Yea. The people here are INCREDIBLE. In their knowledge, in their kindness, just as people... they are fantastic. You will never leave 3c without a smile on your face and a little paper goodie bag of "yippie skippie!" I promise you. MEDICAL ONLY. N0 EXCEPTIONS.
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I am a 60-year-old woman who has not smoked weed in over 20 years. Now that I have several medical conditions and the prescription pills they gave me don’t work I have found that I can finally sleep at night taking edibles and smoking a Vape I sleep so good I don’t want to get up in the morning. As far as the staff there they are on a scale from 1 to 10 they are 20. Just a wonderful group of people That makes you feel comfortable
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Just a terrible experience all together. In colorado I was buying 4g jars of diamonds and sauce for $80. Over here its $68 for a half gram. And when I do spend the $100+ on 1g half of the gram was on the lid of the container. It's common practice to keep these types of products in a cool dark area right side up. How inexperienced can you guys be? These people aren't on our side they dont care about the patients all that matters is the profit... On top of that the selection sucks RIP 3C
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I just actually switched over to the Naperville dispensary because the former dispensary is recreational and I cant find parking, and the wait is very long. So upon coming to Naperville I was impressed, the selection and quality was fantastic. I knew I made the right choice, the staff was very knowledgeable and polite, the facility was clean and well kept. I would recommend this dispensary as a first choice for many different reasons, your expectations will be exceeded here at Naperville. 😁
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3C engages in predatory business practices. For over a MONTH they would make patents wait in a waiting room for a 1/2 hour or more only to tell them that they were out of flower. While this shortage is taking place, they sent out daily texts to customers advertising the strains “available”. Instead of sending a notice in the daily text or putting a sign on the entrance, 3C intentionally made customers wait for long periods of time only to inform them that the dispensary is out of the one item they should always have. This psychological tactic is simple, make patients wait in a waiting room for an extended period of time, get them in front of the menu, then let them know they can only buy concentrates, edibles, vape carts/pens, ect. This makes purchase of unwanted goods appealing to the customer who wouldn’t have waited otherwise. The intentionally predatory business practices 3C engages in take advantage of terminally ill patients who no longer have time to waste. I went back to my former local supplier and am never looking back.
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Was going good first couple of years now it has gone down hill. They open an express lane and never obied by the express lane still sit in there for at least 20 min. And mind you I let them know I have kids that are in the car waiting and still look right by you going to be switching despensarys terrible service now and never have stock and when you order threw express they have what you need when looking at menu then you make order and I want to say about 60% of the time you get text back that they dont have what you need terrible.
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I've worked in the cannabis industry for some time in Oregon. I was excited to check out my first dispensary as a new medical patient, until I walked into the showroom of 3C. They try to pull off the whole "sitting in a doctor's office" vibe, but fail to impress experienced buyers. Their menu is pretty bad, they don't have any half ounce or ounce prices, when I asked those questions the bud-tender seemed like that was an odd question? I was very off put that they didn't let you smell or inspect any of the buds. That's a big selling point for most people. They have an embarrassing stock of actual flower buds(Quality is fine). I wasted an hour and a half (including driving) to wait 25 mins in their waiting room only to be brought in and told they were completely out of pot. I would've like to know things like that before I wasted 25 mins waiting to be seen. The hours of operation are, how do you say interesting. I'm trying to keep in perspective I worked for the biggest dispensary company in the country. I guess I was just spoiled and holding other dispensaries to a high standard. It seems that 3c is still learning how to sell weed... I'm eagerly waiting for my actual card so I can switch to another dispensary
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