Alternative Therapies Group, Inc

Alternative Therapies Group, Inc

null | United States, 1970
  • 3.5 / 5.0
34 Reviews
10:00am - 10:00pm

Client Review on Alternative Therapies Group, Inc

  • 3.0 / 5.0
Feedback:

EDIT!: GM and I spoke Today, after my post. She handled it with care and professionalism. This was a very good interaction today, so I’m going to stay a customer. I’ll increase stars if customer service stays consistent- Also good vape carts Old review: Prices are good compared to others in Mass. So if that’s your primary concern- great place to go. HOWEVER, if customer service is your primary concern- it’s another story-I’m probably done using them- out of principle. They are the only dispensary that doesn’t use any common sense when trying to “help“ patients. I have been disabled for two years yet they won’t give me a hardship discount because it’s not SSDI, it’s disability through work. Despite the fact that it brought me to poverty level. So I gave up trying to explain that. They then told me if I had Mass Health I could easily get it. Flash forward a year later and I now have Mass Health. Now they won’t give it to me I because I don’t have the original letter I only have my Mass Health card. So now I have to try to figure out how to get to Mass Health on a Saturday to figure out how to print out a benefits letter that I got six months ago. My problem with them is that they start from a place of “no“, always. The management is not friendly at all.

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