Client Review on Alternative Therapies Group, Inc

Alex Brissette

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Alex Brissette

Negative Review

June 08, 2020

2.0 / 5.0

Reviewed on Jun 08, 2020

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Pretty awful customer service. Forget about calling. I have tried reaching someone from the Salem location a dozen times over the phone for various issues, but it just rings and rings then tells you the voicemail box is full. Order ahead? haha what a joke. Order closes sometime around 9am. If you're lucky enough to even get the opportunity to place an order online, you have to pick it up within an hour, but they don't tell you when it will be ready. So unless you have nothing better to do than wait around all day for a text (and then get there in an hour), don't even try. And no, they won't allow someone else to pick up your order for you. At least make it by appointment when you place an order! That would allow customers to know when to be available for pick up and would save customers and the business time.Low stock, every time I've gone the primary item I want isn't available. Given 2 stars because each time I've gone they messed up how much change to give me in my favor. Once gave me an extra $20 accidentally.

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Alternative Therapies Group, Inc

Client Review on Alternative Therapies Group, Inc

Alex Brissette

Alex Brissette

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Alternative Therapies Group, Inc

Client Review on Alternative Therapies Group, Inc

Alex Brissette

Alex Brissette

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Alternative Therapies Group, Inc