Bbuds
22781 albion | Farmington Hills, Michigan, 48336Client Reviews on Bbuds
- 1.4 / 5.0
30 Reviews
Feedback:
BEYOND RACIST. Unreasonable attitudes with black customers!! I called to order food and the lady answered nicely, once I began to talk she started speaking with an attitude. I still ordered food and I was told 20 minutes so I waited in my car for the food and when I got it in 20 minutes my food was cold. I went in to ask for it to be remade but in the middle of me talking the lady went to get the manager. He had an attitude as well and told me he had no problem refunding. What about remaking my food? I took the refund and decided to just leave. My experience was TERRIBLE. . I thought the customer was always right?
Feedback:
The family was hungry today, so we decided to order from Buffalo Wild Wings tonight. We chose our local Farmington hills location today and ordered online. We ordered 30 boneless w/ fries and 20 traditional wings w/ fries. We went to pick it up to notice the restaurant in such a nasty mess. The floors were only pitiful excuse of sanitary. But given the current events, I didnt think much of it. After we arrived home and unboxed our dinner. We got 5 very clean boxes. (Sarcasm, read ahead) We noticed 20 buffalo ( 10 from boneless meal and 10 from traditional) didn't have any sauce. They only had Buffalo seasoning on it. We didn't order seasoning, we ordered wings WITH sauce. Upon looking over this, we bit into chewy, cold wings. We grabbed our unmarked, (tops to the ranch and cheese were literally scribbled on with marker) on sauce only to be repelled from the smell. The fries were just as worse, they were cold, soggy and chewy. This meal ranks top 5 in worst meals ever ate from a fast food restaurant. I never knew Buffalo wild wings to ever have such a bad restaurant as this one. Such a FILTHY place with HORRIBLE food. I honestly rate this area a solid 2.1 out of 10. Tried to feed a wing to the dogs and they were repelled.
Feedback:
cashier number “2AM” does not know how to take a simple, 12 boneless honey BBQ wings with a side of fries and ranch order. Instead i come home with 24 boneless wings that aren’t even cooked, no fries, and 4 sides of ranch. On the receipt it says 10 boneless-___- That is not the first time she has messed up on my order. Reconsider take out from this location.
Feedback:
Perhaps the WORST accuracy in take out orders of any restaurant I've ever gone to. I am not exaggerating when I tell you that 4 out of 5 orders has at least one item wrong. Last night was the last straw. I ordered 50 spicy garlic traditional, 20 plain traditional, 10 boneless with honey barbecue, and a large fries. Not really that difficult of an order, right? ONE HOUR LATER, I received 50 spicy garlic traditional, 40 plain traditional, 10 boneless with medium sauce, and no fries. My God, how hard is it to verify what is being put into the bag matches the order on the receipt THAT IS STUCK TO THE SIDE OF THE BAG???? By the way "owner", replying to 1 out of 5 complaints on here saying you are very sorry and telling the customer to call an 800 number "to make it right", which I'm sure is just a free giveaway of something, IS NOT THE ANSWER. Fix your problems or get out of the business!
Feedback:
I ordered a GrubHub from this restaurant and they cancelled the order 30 minutes later. The driver told me BWW cancelled it because the girl at the counter "couldn't get the tablet to work." I called to complain and asked for the manager. When I asked him what happened he hung up. I tried to call back and waited on hold and he just ignored it. Don't go here. Don't order from here.
Feedback:
I ordered lunch to go at 12:18… it said it would be ready to pickup at 12:40... I showed up at 12:37, and the (kinda rude) young lady at the take out desk let me know it would be ready in 15 minutes. My face must have shown my displeasure, because she quickly (and sounding irritated) told me I had only ordered 7 minutes ago. I let her know that was not true, and she did not believe me. I (politely) showed her my order confirmation which clearly said the time I ordered and the pickup time as 12:40. She seemed angry that I had corrected her.I walked out with my food at 12:53… got home and the order was wrong. The chilly customer service earlier left me not at all wanting to go back and have it corrected. I decided it was close enough, and just won't order here again.
Feedback:
Servers do not work here the clientele is very ratchet especially at night do not tip at all runs you around the whole restaurant....general manager is never there...bartender lady with glasses older very messy and catty...the rest of the staff pretty cool...I’m speak for them you get bad service here because nobody tips...so the servers not gone break there necks for you...tip the servers and your service will be better....
Feedback:
The staff at this location is polite and professional. And the facility is clean.However a few issues do exist (mostly with bdubs in general)1.the portions and the prices are ridiculous.2.Have never gotten a hot meal from this place...always room temperature chicken. 3.The only time I will consider going to "bdubs" is on Thursdays if I am desperate (they tend to have a 50% discount on the boneless wings.)4.The loyalty program is only for "dine in" orders...FYITry "the sampler" once and develop your own opinion.
Feedback:
Horrible! The service is awful. I wish I could rate this place zero stars. We arrived and the person at the front said seat yourself, so we did. We sat down at our table waiting for menus. I noticed that there was only one guy working and serving other tables. After 15 minutes, they finally gave us menus. 10 minutes later, the waiter shows up to get our orders. 45 minutes later no drinks, no food. Then, we were getting very annoyed of sitting and waiting with still no drinks, so we decided to leave. This place is very understaffed and needs new management ASAP.
Feedback:
This location is a madhouse. I never complain unless I am in complete disbelief by the service. Nobody here seems to care; from the employees that answer the phones to the hostesses in the front. They just kind of stare at you without a greeting, talk very unprofessional and on top of it don’t care how long your food takes to come out. Nonetheless unwelcoming & awful all around, stay away & go to the Novi location. If I could have put 0 stars I would have
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