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Last Updated June 1, 2025

Belmont Shore Natural Care Delivery
5375 2nd St. | Long Beach, California, 90803Client Reviews on Belmont Shore Natural Care Delivery
- 3.3 / 5.0
4 Reviews
Most helpful positive review
0 people found the following review helpful
- 5.0 / 5.0
By charlotte hart Mar 04, 2020
Dr. Chao is exceptionally careful about being comprehensive and accepting of patients’ needs and vision concerns. Even though I’m a complicated prescription for both glasses and contacts, she makes me... more
Most helpful critical review
0 people found the following review helpful
- 2.0 / 5.0
By Heather Gramajo Jul 04, 2017
The people there are friendly enough and their frames seem to be sturdy. They're also very expensive for frames. The lenses, however, are a whole other issue. I got my first pair last year, 2015. With... more
Feedback:
Dr. Chao is exceptionally careful about being comprehensive and accepting of patients’ needs and vision concerns. Even though I’m a complicated prescription for both glasses and contacts, she makes me feel like it’s her greatest day when I find i can see well! Our family has enjoyed the care she and this practice give for years. Sherri has fit us all in glasses and we appreciate the variety of options in the shop that enables this.
Feedback:
Okay...this review is LONG overdue. I struggled to find an optometrist in Long Beach where I loved the people, the frames, and the exam space. Glasses are a huge part of my everyday look, and I’ve got a few pairs that I interchange, so I’ve tried a lot of different places over the years. Finally, a coworker recommended them and I am so glad she did! I have never had so much fun trying on various styles or felt so welcomed into a space like this. Everyone was really fun and friendly, and communicated super clearly throughout- from exam, to fitting, to choice of lenses. I generally have frames that are vintage or old stock, so I have yet to purchase frames here, but I’m constantly drooling over their eclectic selection of frames, and feel more than comfortable entrusting my beloved vintage frames to them. Thank you for being so awesome and for being a one-stop place where I can take care of my eyeglass needs. Last note: Dr. Chiao is fabulous, and has hired a world class group of people to work in her office. Highly recommend!
Feedback:
I bought two amazing pair of vintage frames and all I needed were lenses. I needed clear lenses for my regular glasses and tinted for my sunglasses. The woman looked at my frames and my prescription and said it would be simple. She quoted me for two pairs of lenses for $890. Then I drove all the way down to the OC and went and had a second quote. For the same exact and I mean same exact criteria and he charged me only $325. I was trying to support our local businesses, but I’m afraid I can’t afford it.
Feedback:
The people there are friendly enough and their frames seem to be sturdy. They're also very expensive for frames. The lenses, however, are a whole other issue. I got my first pair last year, 2015. Within a few months, the lenses got scratched badly and started to crack. I thought maybe I was being too rough or something, despite never sleeping with them on and putting them away every night in the case.This year, I decided to get a warranty replacement on the lenses because I was moving out of the area. The process was simple enough, except the lady helping me didn't understand what I wanted and wanted to charge me. They were able to ship the glasses to me for $10, so that was nice. I've had them for 3 when they started cracking next to the shoulder in the frame. And 2 weeks later they have a ton of scratches and indents. I was extra careful with them this time. Making sure to only clean them with the solution they sent me with the microfiber cloth they sent. Putting them away every night.Either these lenses didn't have the anti-scratch coating I paid for or these lenses are just bad quality. I gave them 2 stars for their service. Worst lenses I've ever had.
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