bud on wheels
n/a | California, United States, 92395Client Reviews on bud on wheels
- 4.0 / 5.0
23 Reviews
Feedback:
When I say the Best Customer Service.. I was running around asking for Centric Rings, no one knew what they were. Went to Bud's and I tell you he gave me a 101 on what a wheel spacer is and does... Since I was about to head back to Ga with my moms car I Inherited and he didn't have them in stock, he drove me over to a top quality rim shop (the wheel shop also excellent Customer Service))and I'm omw to Ga. Safe and worry free
Feedback:
Called at 11:30 for a quote on 4 new tires. Received a quote right away on the phone and was told they could do it today (on a Saturday). The price was great! We arrived around noon and by 1 they were done. Customer service was great, everyone was super friendly and helpful. I had called several other places as well, and these guys even beat the price from places offering one free tire if you bought 4. We have 2 cars, a truck and a motorhome and we will for sure be using Bud's for all our vehicles. Thanks you guys!
Feedback:
I recently bought tires here good prices for my Toyota Highlander ..came back to do tire rotation and tire pressure service yesterday...i told them I had a nail in tire to get removed...waited 2 hrs tire got rotated yes but they didnt put air in tires and the nail was still in the tire which i had told them it was specifically there...they rotated the tire with the nail to the front now I cant move my truck because it has a flat front tire bad service overall ...
Feedback:
Went in to get a simply alignment on my vehicle. They said they needed to inspect the truck since the alignment was was off. Dropped it off, few hours later, wanted to charge me addition $100 for the alignment cause they had to readjust the steering arms. After the alignment, it was still way off, so I just drove it home when one of the adjustable bolts flew off. The safety clips were missing. Took it back on a tow truck. They said we will take care of u. Took about 5 days to get my truck back and running. Had to pay additional $100. Front deck were pretty rude, just telling us we knew nothing about cars. Now the right side is cricket. I highly consider going somewhere else.
Feedback:
Unbelievable...my wife spoke to someone and was quoted 49.99 for full synthetic oil change. After price checking and finding out she needed semi synthetic she called back and was quoted by steven at over 60 dollars on semi synthetic. When i called to get an explanation, he seemed to be caught off guard and tried to say the first price was with a coupon that wasnt even mentioned or found on their website at all. Is this because she's a woman and maybe thought they could pull that sort of thing ..i can't say for sure...but its obvious what kind of business they're running here...smh.
Feedback:
They did a great job of installing a new tire once . Very friendly people and nice place. So I asked if they do engine work and they do he said. So I had them replace the timing belt on my Mitsubishi Sport about 6 months ago. After the work, from day one it rattles like marbles are in the crank now. And it is obvious that the sound is coming from the timing belt area. I took it back and they said it was a external tensioner- not part of timing belt . I then replaced all the external tensioners and it still rattles bad on cold start up. I took it back again- they said they could not find anything and gave it back with same issue- it still rattles bad on start up in morning and it was perfectly quiet before getting the belt replaced. Think twice about getting work done here. edit 7/22/2019Bud called personally after reading the review and expressed that he wanted to make my car run like it was supposed to. He very quickly bought the part that we knew was the issue and had it installed. Now runs much quieter. They did stand behind there work and i give them credit. Thank you for doing the right thing. Integrity in business is everything.
Feedback:
Yesterday afternoon I had an emergency develop with a bad alternator. I called late in the afternoon after discovering that I needed it replaced. The service writers and service techs were able to get the part and replace it right away. Service and staff were excellent and kept me informed. Thanks to everyone for great service and coming through for me in a pinch!!
Feedback:
Lack of concern for customer situation. Second time they have not honored what they say and my warranty.... the owner himself had a lack of concern for my issue when he was sitting ten steps away.... Buds Tires doesn’t care about how long you been a customer nor care about how much money you have spent with them over the years.... they deserve zero! When they ask to buy into their warranty, don’t do it. Save your money.
Feedback:
[Update] Bud's was finally able to figure out was wrong with my car and also fix it. They were also very apologetic. Of course I'll continue to go to them for car repairs because as I've said before, I've been going to them for so long and have never really had a problem in the past. Thanks a million to the staff for getting my car back on the road again.
Feedback:
My tire blew out today. Had it towed to CarMax because that's where I got it. They told me that they don't fix tires (which made me mad because what's the point of having a service center when you're not going to provide service) but that they're connected with Bud's Tire and Wheel. So I called they said they could fix it but they just had to order it. So I went and by the time I got there my tire had already arrived! The whole process took about only an hour. I'm so glad because I thought I was going to be carless but no they saved my car. Experience with CarMax -100 but with Bud's 5 out of 5. I really recommend coming here.
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