BUDZ TO YOU

BUDZ TO YOU

300 e charleston blvd | Las Vegas, Nevada, 89101
  • 1.0 / 5.0
1 Reviews
10:00am - 3:00am

Client Review on BUDZ TO YOU

  • 1.0 / 5.0
Feedback:

If you are considering ordering Taste Budz for catering please reconsider. I have never been treated so poorly as a customer. I ordered from them last Monday and spoke to the owner D. The reason why I ordered from Taste Budz was because my client wanted me to support a local restaurant. I had no idea what I was in for when I put the order in. I called at 10:46a just to see if they were open and D answered her restaurant line. I told her I would call her back with my clients order which I did at 11:01am for a noon delivery or close to it. She happily took my order and said "if my partner can't do it then I will personally deliver myself". To make a long story short, the food did not arrive until 3pm which means my clients did not take their lunch at noon and I did not get to speak to my client that day regarding my business. I asked for some type of refund when I spoke to her partner and he said he would look into it. Later that day, D text me and started to threaten me to not back charge or else she would put in a claim and file a report. She then proceeds to text the rest of the evening harassing me. Her last text message to me was at 10:42pm at night! I woke up to reading that text and I was so upset. I'm not sure why she was the one upset because I still paid full price for a 4 hour late delivery! I stopped responding to her text messages. Today, I had to reach back out to her because she never sent me a receipt. I need my receipt for work expenses. I had to continue to ask for my receipt and the only thing she cared to do was send me messages recapping the incident last Monday. She has a way of making a customer feel belittled and bullied which is how I’ve felt throughout this entire situation. Finally she sent me a receipt but of course it was not the itemized one. At this point it’s not about the refund or the fact that she delivered 4 hours later. It's been about her threatening text messages and bullying. I was willing to settle for an apology about the late delivery but when she went off again today that’s when I decided to write this review. If you did not have the people for delivery or if you were in fact closed then why would you happily take my order and promise a noon delivery? Keep the money! I still plan on supporting the local restaurants but this review is to hopefully warn other sales reps to reconsider using them for catering services. I had to block the owner today, and oh yeah, please expect the Better Business Bureau to reach out to you.

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