Client Review on Cali Budz Medz & Edz

Trinidad Chave...

1 contributions
0 helpful votes

Reply TO REVIEW

Trinidad Chavez

Negative Review

August 06, 2019

1.0 / 5.0

Reviewed on Aug 06, 2019

Feedback:

It is with much regret that I have to write this review. I have to say, Harvest was my favorite dispensary for the last 2 years. I’ve had nothing but great great experiences with such awesome and helpful people. It’s a shame that they’ve got a bad cookie on their team. The manager today (Caucasian lady with blonde hair), I believe her name was Veronica, unfortunately handled things very poorly. I called ahead and asked if i could bring my two small children with me before i showed up. I was told yes, so i did. Upon arrival i was told to leave both children upfront and head back. I asked if he’s sure, he said yes, that’s the way they did things and buzzed me in. Ok...... well, I knew what i wanted so i figured it would be fast anyway. I was quickly redirected back to the front to stay with my two babes. It was embarrassing but i understood as I was confused in the first place. I had never done it before so i just listened to what i was told. My bud tender was absolutely awesome, as they always are here, and made sure I was getting the best bang for my buck. I let him know immediately I had X amount of money to work with and what deal/coupons I would want. He worked his magic and we had my list of things. I waited 15 minutes til 4pm so I could get the additional happy hour deal, no biggie. Fast forward and there is an issue with my order. They added an extra 1/8th, charged me for my student preroll and didn’t take off the $30 coupon. The manager tells me they will credit my account $22 and I could use the coupon on a brownie that was in my original order but I would have to pay an additional $17. Uh, no. I didn’t bring any more money and I wasn’t paying to take out money for something that was supposed to be included in the first place. The bud tender went back to tell her this as i wanted to use my credit and coupon to pay for the original brownie since I’ve already paid for it and she responds that they can take 20% off and that’s the best they could do. WHAT?! How does this make any sense??? I leave AN HOUR LATER, as it took that long to communicate with her through other people since she wouldn’t talk to me directly, with the stuff given to me and told there would be a credit on my account. SO WHY COULDNT I USE THAT CREDIT TO COVER WHAT I ALREADY PAID FOR. I called to speak to someone above her, she says that She’s as high up as I’m gonna get. I tried to explain my frustration with her and she tells me SHE NEVER SAID THAT AND I COULD GET THE BROWNIE WITH MY POINTS. Hm, funny how that changed in the matter of minutes and apparently the entire phone game situation didn’t just happen where I was responsible to pay for their mess up. She also told me they are not a day care and I can not leave my minors unaccompanied. Well, duh. I was just following the commands give to me. So displeased with the way I was treated today and the attitude of this “manager”. The people who work here are freaking awesome so it’s a shame they’re being overseen by her. Budtender guy that was caught in the middle- you were so sweet and helpful. I’m so sorry she treated you that way. TLDR; Harvest messes up my order, manager wanted to charge me for it then said she never said any of that when I called to speak to someone later. P.S. THEY ARE NOT A DAY CARE. I feel like she told me this so many times, I should state it again since apparently that’s what I think of them.

Reply TO REVIEW

Was this review helpful to you?

Yes No

Cali Budz Medz & Edz

Client Review on Cali Budz Medz & Edz

Trinidad Chave...

Trinidad Chavez

Feedback:

Request a quote from
Cali Budz Medz & Edz

Email Us

Our Partners

Cali Budz Medz & Edz

Client Review on Cali Budz Medz & Edz

Trinidad Chave...

Trinidad Chavez

Feedback:

Request a quote fromCali Budz Medz & Edz

Email Us

Our Partners

Request a quote from
Cali Budz Medz & Edz