Client Review on Cali Delta Patients Alliance

Regina Butler

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Regina Butler

Negative Review

August 07, 2019

1.0 / 5.0

Reviewed on Aug 07, 2019

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This is the 2nd time I came to this hospital to the Emergency Room and was not seen. There are about 10 people waiting in the emergency room… they are only 12 beds in the back. I've been here 2 hours and not been triaged. Since I come from a level 2 trauma center in Los Angeles California (8 hour wait) I do understand. However thru put issues are elevated up to the house to troubleshoot how to get patients out the ER into beds on the floor. I feel sorry for the young man that was here and visibly having a hard time breathing… I nurse came out listen to lung sounds and said ...will be with you in 2 minutes. He had to wait another 20 minutes visibly in distress before they called him back( he is still in the back 1 hour later). What is health care coming to? I hate needing emergency services ..there are no 24 hour UrgentCare around me.. I am giving this experience one star because of how the staff has maintained their professionalism and speak with the people in the Waiting Room... However NOT being triaged for 2 hours is very disappointing. You got 12 beds, that's 3 nurses. Then you need a Triage and float. What's going on??

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Client Review on Cali Delta Patients Alliance

Regina Butler

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Client Review on Cali Delta Patients Alliance

Regina Butler

Regina Butler

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