Client Review on California Transit Connection DELIVERY ONLY @CTCSD

Gem Bond

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Gem Bond

Negative Review

July 06, 2016

2.0 / 5.0

Reviewed on Jul 06, 2016

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A necessary evil. I had a problem with my Compass card that no one on the phone or the bus could figure out, so I had to come here. Turns out it (the card itself) was expired. I've had mine so long it was before they started printing expiry dates, so I had no idea. I go to have my renewing monthly rate transferred to a new card and she does this and says everything's fine. I leave, go about my life for a week or so, then try to take a bus and it's saying "fare due: $5"! Long story short: everything wasn't fine, she didn't transfer the renewal properly. Thankfully, the lady on the phone took care of it without me having to go back to the Transit Store with their - Lack of adequate seating- Long waits- Understaffed- Ridiculously limited hours- Lack of ability to fix a problem on the first try

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California Transit Connection DELIVERY ONLY @CTCSD

Client Review on California Transit Connection DELIVERY ONLY @CTCSD

Gem Bond

Gem Bond

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California Transit Connection DELIVERY ONLY @CTCSD

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California Transit Connection DELIVERY ONLY @CTCSD

Client Review on California Transit Connection DELIVERY ONLY @CTCSD

Gem Bond

Gem Bond

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California Transit Connection DELIVERY ONLY @CTCSD