Canary Connect, Inc.
222 Broadway, 19th Floor | New York, New York, 10038
- 1.0 / 5.0
Client Reviews on Canary Connect, Inc.
- 1.0 / 5.0
7 Reviews
Feedback:
Horrible Customer Service. Trying save money by having no phone support and only available 8am-5pm EST. Has denied warranty request. You can't be a Consumer Tech company and separate yourself from the Consumer by email and chat.
Feedback:
At one point this was a good company doing anything to make sure their devices work and that their systems were functioning properly. Something is happened that caused Canary to change they probably got messed over by the bigger guys.Now something that was supposed to be free monthly they
Feedback:
No help via phone. Only online and the service sucks.
Feedback:
Canary has blatantly deceived their early adopters and loyal customers. They clearly advertised their product on the basis of not having a monthly fee. I purchased this $250 item and it is now unusable without paying $9.99 per month. This is textbook bait-and-switch and Canary should be ashamed of themselves. Even if you're a new customer and are OK with what they're charging, stay away - they have clearly proven that they will lie to you. Don't make the mistake of purchasing any of their products.
Feedback:
I purchased my system almost 3 years ago based on the fact that i didn't have to pay a monthly membership fee. Now my service is downgraded to a useless 10 sec blurb and i am being forced to purchase a membership to access features i originally purchased . Feeling like i was kicked in the gut!!
Feedback:
no phone number.....horrible security.... it is delayed ...the phone number provided to the bank is bogus...beware.
Feedback:
Terrible company that recently changed its Terms of Service leaving existing customers with a useless camera without a subscription!
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