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gary bart

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gary bart

Negative Review

July 03, 2019

2.0 / 5.0

Reviewed on Jul 03, 2019

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I went down to pick up my express order. First off the walk-in line was moving 3 times faster than the express line. They had 6 counter people working with only one handling the express customers. I finally made it to the counter after 20 minutes waiting because the walk-in line was empty. My order was never filled. I ordered 5 items from their online menu. When I told her what the items were they were out of three of them. She tried to make the excuse that I must have ordered them from last nights menu. Wrong I ordered it 2 hours before I got there. Her next excuse was we are short handed and nobody updated the menu BS. Their flower menu is very limited and their products are on the low end for THC content. Hi Fidelity in Berkeley has a much better selection of product and better prices. An experience like I had today is what drives customers to other dispensaries.

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