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Last Updated June 1, 2026
Clutch Cannabis
11537 Rainier Ave South | Seattle, Washington, 98178
Client Review on Clutch Cannabis
Feedback:
The loyalty rewards program was a disaster. Apparently people were doing both phone and email sign-up--which were double dipping into discounts (according to staff there). So without warning Clutch drops the email portion of their loyalty rewards, which made me feel like I got screwed over. So I wrote a review, they replied with a phone call, a message saying that they will transfer my email to my phone that way I don't lose my 20% discount. I forgave them and went back to buy a sack. So nothing got transferred when I showed up but the bud tender wrote my name email and phone number and said the owner will transfer this information. I then paid full price for my sack. I never received a confirmation so I called about a few days later. The guy on the phone basically said that I am on this huge pile of people waiting to get transferred, and that I can just start over with my phone information. Uh, I gave them a second chance. Now I will just give my money to the shop behind them... They have a good philosophy unlike Clutch, "we don't have customer loyalty rewards because our prices are discounted already, you don't have to earn a discount." Bye Clutch. I smoke in the an ounce a month at the very least, maybe it's time I blow my money on something else.
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