EarthMed
852 South Westgate Dr. | Addison, Illinois, 60101Client Reviews on EarthMed
- 2.6 / 5.0
48 Reviews
Feedback:
I recently moved out to the north west suburbs of Chicago and I stumbled upon EarthMed whilst moving. Over the weekend I visited the facility and I was just so elated with the hospitality I received. I ran into a snag with my medical card and the team was able to answer all my questions and guide me through everything to best of their ability. Thank you EarthMed of Addison!
Feedback:
Asked about seeing a Manager in a most basic fashion and received all kinds of round about answers reminiscent of interacting with drug dealers. I don't know if this company has a compliance manager overseeing their operations and training staff to receive, manage and/or redirect such basic requests within such a regulated industry. I left feeling like I had done something wrong which was very strange for paying above black market drug prices for what is called medicine from the earth and wanting to know if anyone is responsible to the DEA or the victims of poor health walking in coughing up thousands of dollars in cash. I really hope the people within this industry seek more advisement from people who have experience in related industries or find better ways to handle what should be obvious questions you may and will encounter. Diffusion of responsibility is something behavioral scientists would look at as a red flag not as a management technique. And having worked in rehab and as a behavioral analyst in mental health facilities I couldn't see anything I did as abnormal for any retail situation. Let alone in a pharmaceutical setting.
Feedback:
Rude purple haired girls that other reps have to apologize for. Still has that Dupeaged prejudice vibe. One security guard joked my first visit "didn't you already come today" unconfident whites heads up if you're brown from cook co. There's no way they can charge $260 when other places charge $180 out the door. What's with the cheezy high people outside steering the sheeple yelling at suburban mom's like a prison line. Feds need to close places like this
Feedback:
I went in the beginning of the year. Selection for recreational was bad and prices were pretty ridiculous but it was one of the first days recreational was legal. Weed was good. Really enjoyed the prerolls. What stood out to me was the customer service. Gentleman at the counter was very friendly and eager to help. Will be back to try again.
Feedback:
Don't buy accessories from here using a card. They tell you about the $3.50 fee they charge but fail to mention they treat the transaction as an ATM withdrawal and I get the same fee from my bank. Let people know the truth and I would have driven to an ATM for fee free money. Already sick of driving that far, might look into changing dispensaries.Also no product is out, so you don't even know what you are getting until you buy. Other states have all products displayed so the consumer knows what they are getting.
Feedback:
Had to give 5 stars. For my first time it was excellent!! Customer service was excellent I was met with great friendly service, got all my question answered. And the wait was not that bad either, I was in and out in less then 10 minutes. I highly recommend going on a Saturday between 11-12 when it’s not busy. Definitely thinking about going back in the future.
Feedback:
Made my way to the EarthMed Cannabis dispensary today. Very disappointing. No selection at all, no help with trying to address the effects I was looking for. They had just one kind of cannabis and I was only allowed to purchase 1/8 for $80. I have been in dispensaries in Colorado and California, both helped me find what I was looking for, both had a variety of product. I was able to talk to a rep and explained what effects I was looking for and he would help find the correct cannabis. Having a variety of product and a knowledgeable sales staff is one of the best parts of having pot leagal. I can get the effects I want. EarthMed acted like I should be happy they let me shop there.
Feedback:
EarthMed really has a heart for their Medical Card clients - particularly Elias. Elias is outstanding!!! OUTSTANDING!!! He went above and beyond the call of duty to help me with my medical products. I called distraught because I was out of pain-control medical product and he patiently and kindly walked me through available options and discussed what he thought the best plan was for me. He was on the phone with me for 45 minutes. He would talk to me, then consult with his manager about what they had immediately available, then come back and talk to me again. He had so much knowledge and was so kind as well. I have a compromised immune system and in this time of COVID-19 its very dangerous for me to go into stores, even with a mask and gloves. Elias told me to call when i arrived and he would handle the transaction for me curbside, so that I could still purchase my medically needed product. It is so rare nowadays to find someone who genuinely cares and will go out of their way to help someone else. Elias did. He is fantastic!! And because of him EarthMed has earned my loyalty.
Feedback:
I’ll give it 2 stars because the two ladies that helped me were polite. I’ve been to a handful of other dispensaries outside of IL and I hope the other ones in IL aren’t setup like this one. First prices are ridiculous without the taxes. Hyper inflated compared to other states and on top of that, it’s not in a glass case for you to look at. I’m not spending the price they’re asking without seeing it up close. Their setup takes away from one of the enjoyments of window shopping your goods. Spend the little bit of extra time and find a better experience.
Feedback:
1st dispensary I've ever been to and not the experience I was hoping for. First off they were out of a Lot of products including ALL flower and over half of the concentrates. No wax or oil, just cartridges which were all ridiculously over priced. For a half gram cartridge and a $9 battery I walked out paying $96 and some change. Never again! The staff was nice but when I walked outside towards my car one of the staff told me to hurry up and out the bag in my trunk quickly. Made me feel like what I was doing was illegal so that was weird. Hopefully it gets better over time but that was my experience to a T, hope this helps.
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