Client Review on EDEN WELLNESS COLLECTIVE

Valina p.

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Valina p.

Negative Review

June 29, 2020

1.0 / 5.0

Reviewed on Jun 29, 2020

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Over priced also today on my route home decided to stop in to experience bad customer service. I was told I could just phone in if I'm worried about the current pandemic. Wow so my concern for my health is nothing to you. Then you take your mask off as to help me'. no s*** I could have called in yet I just happened to be in the area. I will make sure never to stop here again. ...I just read the reply from the store they said they're sorry they are trying their best to help with the health and safety of their customers..well you have a bad apple in the bunch because I literally told lea I felt uncomfortable due to the customers within the building. There seemed to be more then 10 customers I'm not sure of legal limit but this was excessive to me due to the confined space of the store. Not to mention this number isnt including the staff.. she wasnt concerned when I told her I would like to be checked out due to my discomfort. I understand there's no curb side. I was throwing that bit in about the phone because this rude cashier told me if I'm so uncomfortable I should phone in next time and SHE TOOK HER MASK OFF damn near the entire time talking to me n the other ladies she was helping. She was no where near trying to implement your health policy nor was she concerned for your customer health conditions. It's not like I spent 30 bucks here either my tab walking out was over 100. It's just poor service period. The reply is even b.s. if she and all other staff was concerned then the other cashier I asked to help check me out should have at least tried. IF YOU OR A LOVED ONE IS CONCERNED ABOUT THIS PANDEMIC DONT COME HERE. Some of the staff might follow the rules but there's a few that seem to not give af. And then take their mask off purposely it seems after informing her of my concerns. Not everyone who buys flower is using it for recreation use some people are actually sick and this pandemic is high risk to them.

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Valina p.

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Valina p.

Valina p.

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