Evergreen Health Center

Evergreen Health Center

NE McWilliams Rd. Suite 103 | Bremerton, Washington, 98311
  • 2.5 / 5.0
51 Reviews
10:00am - 7:00pm

Client Review on Evergreen Health Center

  • 1.0 / 5.0
Feedback:

In December 2018 I went into out patient day surgery for a battery change for my interstim. I was there for 1 1/2 hrs only and received a bill for 4,002.00! I phoned the business office and since my husband retired and I'm on Medicare they suggested filling out a patient assistance form which I did. I also appealed with Medicare the charges which they were aware of and that took more time. Mind you I only received 1 bill, offered to make payments but was told no while they reviewed my assistance application. Apparently I was sent to collection's in July??? Unbeknownst by me as I spoke to them twice in regards to this bill after they supposedly sent me to collection's (which I was not told) and was approved BTW for 1/2 the amount just yesterday, she told me that today?? Now how to pay when now it's in collection? They've ruined my credit, didn't allow me to make payments and could not help in any way shape or form. She says "have a nice day" at the end of our phone call? Never ever in my 63 year's have I been to a collection agency and surprisingly the supervisor was unavailable and would return call with in 24-48 hrs. Unbelievable patient service. Formerly in the nursing field myself for over 20 years, I have never experienced such lack of care or concerns from a medical organization such as this. I wasn't even aware of patient assistance until they suggested it. Total lack of empathy on their part and the worst billing dept I've ever dealt with. BTW it has been 96 hours and still no return call from the supervisor.

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