Client Review on Grass & Glass

Sean Walling

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Sean Walling

Positive Review

July 08, 2019

5.0 / 5.0

Reviewed on Jul 08, 2019

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I just wanted to post a quick message to say how much I LOVE Grass & Glass!I moved into the Shoreline neighborhood a little over 3 years ago, and have been a weekly regular in the shop every since.I did have 1-2 trips in those early days when I would visit and you were out of stock. :( It happens.I am very happy to say that hasn’t happened to me in years.I make it a point to introduce myself to each and every employee as I do spend quite a bit of time in the shop.Consistently Joe, Rachel, Josh, Lovely, and Kara are all very professional and knowledgeable about their jobs.I truly value Josh’s insights and opinions and he has made me a even more knowledgeable cannabis consumer over the years.Recently I had purchased an erig that had some complications. I want the public to know how WELL the G&G team handled my customer service experience.Both Alex and Josh tag teamed the issue with texts and phone calls. We were able to deduce the problem and rectify the situation in 1 day.Long story short, I love G&G and I am sure to tell anyone who will listen that they need to become a customer.You are doing things right, hiring good people, and taking care of your customers.KUDOS

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Client Review on Grass & Glass

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Client Review on Grass & Glass

Sean Walling

Sean Walling

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