Green Haven Collective-GHC
13145 Brookhurst Street, Suite B | Garden Grove, California, 92843Client Reviews on Green Haven Collective-GHC
- 2.1 / 5.0
7 Reviews
Feedback:
Horrible care and service. Horrible communication with family members. Horrible discharge process. Whoever schedules follow up care appointments for after discharge is incompetent.They prolonged my dad's stray there after nearly killing him while cleaning his tracheostomy so that they could get more money out of him.DO NOT LET ANYONE YOU KNOW BE SENT HERE!
Feedback:
On behalf of the Sciacca Family we want to thank the entire staff at Pacific Haven for taking care of our husband, father, friend. You all made a very trying and difficult time manageable and treated our loved one with love, kindness and compassion. We highly recommend your facility and staff to anyone who needs great personal care. Thank you for all you did for us.
Feedback:
This place is a horrible. Do not take your loved ones here. It has 5 starts because they manipulate you to believe they are the best. the people here are all fake especially the administration.they all care about the medicare patients ,Tere Social worker is not even Social and & She treats the staff well if they like them and you are the Favorite otherwise She threatens & intimidates employees about not to comment anything in Social Media & treats CNAs like trash but when things starting to get sour? next thing you know they all fired. (got these from the employees) they don't care about the people. they all care about the money they would get from the government. i would not refer any of my family there again. they will welcome you at first then after your insurance days is gone? they will evict you and tell you that your therapy is done and etc. They worship money.
Feedback:
This place is totally not set up to do joint replacement rehab. Proper equipment in bathroom not there. Aides don’t know movement precautions, food is awful and you may have up to 2 roommates who may be incapable of using their call light so you are getting help for them in the night. So much for healing sleep! Someone is making lots of money giving substandard care.
Feedback:
Took my dad there for rehabilitation. One day later spoked to social worker for more info. One week later my dad told me that Tammy To (social service assistant) was being rude to him and yelling at him to be quiet and threatening other patients to be quiet or will be kicked out of the facility. I am surprise this place is still open.
Feedback:
Wife there almost 6 weeks and after more surgery our family chose to return again.Clean, professional and caring. We never expected a SNF to be so caring. THANK YOU to all the cnas, nurses, case manager, social worker and management. Keep up the same standards you now hold to.
Feedback:
Worst place ever! My grandma was put here for rehabilitation and I would never want her to come here again. Horrible food! Smells disgusting! And the staff is horrible! I will be reporting them! Many occasions were the nurses would steal my grandmas fruit, (I would take her cut up fruit once and a while) and they would eat it. Also on the last day my grandma had her clip stolen from one of the nurses while out on her walk and never returned. One of the nurses was trying to physically force my grandma to take 12 pills at one time! Complained and felt like Tere didn't even care. Also on two different occasions saw the nurses treating my grandmas roommates pretty horrible not tending to the poor ladies who were in pain or thirsty, Said they didn't care because they were practically dying.Food- told them many times my grandma doesn't drink milk and every time the meals came milk would be on her try. Food was extremely dry and dishes seemed dirty.Staff- one nurse didn't even wanna help my grandma out of bed to use the restroom, instead told her to just pee the bed and she would change it later. Many ladies in Spanish gossiped and talk badly about other patients. The Asian lady who took the paper work could hardly speak English. One of the nurses who came to ask my grandma would yell the questions out thinking she was deaf but my grandma has excellent hearing... when placing a complaint, it seemed to not be a concern to Tere.Please choose any other location! I read the reviews before my grandma was placed here but didn't have a choice since my grandmas doctor could only come to this one.. worst place ever!
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