Green Herb Green Cross
561 west sesame st | Tempe, Arizona, 85283Client Reviews on Green Herb Green Cross
- 4.0 / 5.0
8 Reviews
Feedback:
I walked in after a year to renew my certification and I was immediately recognized and greeted by the awesome receptionist - ironically, I wish I could remember her name so I could give her props! She got together all of my paperwork within minutes and got me back to see the doctor, another person with a great personality. After a few minutes I was ushered over to who I believe is the manager of the facility and he actually recognized me as well. I guess I just have to say that I was super impressed with the staff’s courtesy and service; they make the entire experience welcoming and easy. I would recommend these folks to anyone. Thank you!
Feedback:
Not sure why the negative feedback on a handful of these reviews. I don't normally write reviews but my experience here was above and beyond any I've had at any medical clinic or office. Every member of their staff from start to finish was genuinely invested in my case, and that I went through the process comfortably and at my own pace. They made sure I was educated and left with all questions answered. The woman at the front desk even stood outside in the Arizona heat to flag me down when I had trouble finding the place.It was a straightforward and quick process, but I did not at all feel rushed or that my situation did not matter.The great experience continued even days after I left the clinic. I had submitted an error on my paperwork and heard back from the Arizona department of health asking me to fix it. When I went to fix that error with them I discovered Green Cross had already done so for me. What's more, they had done so within ten minutes of the state sending us the notice about the error in the first place. By the time I called my new card was already being printed and shipped to me. They fixed it before I even knew about it!I have no doubt I'll be returning next year, and the year after that.
Feedback:
I have been coming here for years and the staff has always been extremely kind, respectful, understanding and helpful! Melissa at the the front desk is amazing! She explained the process when I first used their services years ago and has made every renewal since then painless. If your looking to get your card for the first time or a renewal I 100% recommend Green Cross they are great people!
Feedback:
I've gone here for 2 years, needed to set up an appointment for this year, so I called today. I never had an issue before today, the manager was completely rude and condescending. She talked to me like a child, treated me like garbage. I asked her if she was on drugs or something by the way she was acting, she said "I wish I was, that way this conversation would be easier". I will never go here again, nor will I recommend anyone. The manager here acted like a tweeker on the phone. Green cross has lost my business indefinitely! Very bad experience today!
Feedback:
As someone with a lot of anxiety, I really, really appreciate their customer service. I was super nervous and not sure what to expect during my appointment, but both the receptionist and doctor were absolutely wonderful. They answered all of my questions in a professional and personable manner. Not only that, the receptionist actually went out of her way to get me some information about a support group for people with epilepsy. She didn't have to do that, as i wasn't expecting her to, but she went the extra mile and made me feel very welcomed. I recommend this place to all of my friends and I'll definitely be going back. Thank you so much!!
Feedback:
There are a lot of bad reviews of this place on here and they are all lies. The people are very friendly and willing to help you in any way. I was referred to this place by a friend and I'm glad I went can't say enough good things about them very professional and very willing to help you in any way. There were a few people that walked in while I was waiting and they were very willing to help them as well and friendly toward them this place is awesome
Feedback:
I'm usually not the type to ever feel the need to write a review but this patient center is just absolutely fantastic. Everyone there was extremely friendly when I walked in and everything was taken care of wayyy quicker than I thought it would. The health department found a problem with my application but this center took care of everything for me after I brought it to their attention. Very good customer service and positive atmosphere. 10/10 I would definatly recommend.
Feedback:
Blond woman at the front desk had a horrible attitude. Made jokes like "I am not a magician", when all I needed was professional information. My doctor told me to call them and I even made an appointment. Her attitude was ridiculous, she is obviously paid hourly and has no vested interest in the success of the business. Her rudeness ruined my entire day, I'd rather go without than ever deal with her again.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
