Client Review on Greenleaf The 5th Element

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Concentrate Lab

Negative Review

February 06, 2020

1.0 / 5.0

Reviewed on Feb 06, 2020

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Make sure you closely read you lease here. If you don't give a written 60 day notice you are not renewing your lease will automatically renew and you will be held liable for additional fees. This apartment complex is out to scam you out of your deposit. Even if you have your place professionally cleaned they will charge you to clean it again. If you don't believe this place is a scam try to get ahold of corporate. They are only reachable if you want to invest money in them but not if you need to talk to them. I recently moved out of this complex and I can not tell enough people to stay away from this place. In the year I lived there the office staff was changed out several times, and the whole complex was bought out by a new company. After complaining numerous times about my insanely loud upstairs neighbors the pounding noises never stopped. We even brought in recording and a log of time stamps it was happening , nothing seemed to make a difference. We had neighbors from 2 floors up spitting on our balcony and dropping drinks in the middle of the night, spilling them over the railing all over our patio. The apartments themselves may be nice but the managment and maintaince are a joke. We called the office about a tree that was blown over onto our car and it took 3 days for them to deal with it after getting a call telling them exactly where the problem was located. I had to have all my cards and banking info changed after my mailbox was left open by usps. When i brought this to the attention of the office. They told me "its not our responsibility to ensure the safety of your mail, take it up with usps." And asked me to close it myself. I had credit card that was delivered that day and they couldn't be bothered to even be interested in why a whole section of mail boxes was propped open.There are people moving out of the complex like a evacuation is happening. They tried to offer me $250 a month off my rent to stay and a $500 lease renewal bonus. That just tells you how badly they need people to stay they are willing to offer 750$ to try to keep you there. The parking situation is horrible you only get 1 spot per apartment and they won't let you get another one even if you pay. I had a 2 bedroom apartment with 3 adults each with a car and some nights I had to park outside the complex because there was no spots left and people parked in front of the dumpsters. I paid $1450 a month to not be able to park in the complex.Can't give 0 stars so i had to resort to giving them 1 star. I could go on for so long on reasons to never move here. I will be posting more reviews of the same nature on every review site i can find to let as many people as possible know about your horrible complex.

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