Herbal Alternatives New Broadsterdam
2568 S. Broadway | Denver, Colorado, 80210Client Reviews on Herbal Alternatives New Broadsterdam
- 2.6 / 5.0
15 Reviews
Feedback:
Edit: Love this place! Prices are terrific and so is the awesome staff! Never disappointed with the quality here!** Returned and was charged 50 bucks more for 8 gm of wax than 2 months ago. Same brands!!Then they refused to serve my wife, because of Covid 19 our state issued paper driver's licenses, plus she had other proof including her expired license and credit cards! The manager gave us a line of garbage!Will never return!! They screwed themselves...
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Used to be a great place, but prices went up, quality went down, and the old nice employees are gone, just arrogant jerks left, show you one thing, give you garbage and say you cant open it to look, won't take it back or make it right, I advise finding somewhere else, it sucks to leave this review cause I really used to love this place, foresee it going under soon, they've lost my business
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We basically wanted some edibles and were driving by, so we stopped in, having never been there before. Got a good pre-roll as well. Not a bad place, but the girl that waited on us, while not entirely rude, seemed as if she just didn't want to be there, like we were wasting her time. Too many pot shops in the Denver area with enthusiastic, helpful employees to choose from for us to return here again.
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This place is like home. It doesn't feel like I'm walking into a doctor's office and being watched on cameras as I wait my turn to purchase. Staff are always friendly, Budtenders are knowledgeable and always happy to help aid in my selection.I personally drive out of the way just to come here for the experience and just lovely experience every time.
Feedback:
Not a good experience at all. Do Not buy the HTC Distillate. The Syringe was a waste,It has to hard to get out of the syringe and had no insertion tip. It was a messy wasteful experience. Besides that,once I got about half of the juice in my cartridge (wasted the rest) it would not burn lol so dubble whammy I wasted a cart as well. The herb speaks for itself 👎. Just do not want anyone else to have the experience I had. The staff was good.
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I bought 8 g of concentrate from these guys, Half of the concentrate was unusable. I immediately called the store and was informed that of the 4 g of hash that was sold to me and bad they were going to offer me 15% off my next visit. Been very disappointed I got in contact with the owner and she authorized the bud tenders to reimburse me for 1 g of the four they sold me that were bad. I've been coming here for over two years now and will not be returning as I worked too hard for my money to waste it on the carelessness of this shop.
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I stopped by and got a bag of Alien OG. The place was nice enough and the folks there were cool. However the quality of herb needs to be promptly addressed. There were more seeds then i could possibly believe. The quality of the buds is just not there, I smoked twice what i normally would after work and still felt like I wanted to smoke more. The other Sativa strains the had available looked even worse. The prices are low so they do have that but no way I'm signing over for that kind of quality.
Feedback:
Quality over quantity. We have all had a bad case of concentrate but it's how the service is handled that will change a customers review. Recently I bought 8 grams of concentrate from this company. What I was shown in the store resulted to nothing I brought home. After getting home and viewing the concentrate I had purchased for over $100; I was sad to see over half was nonsmokable, due to cleaning and processing issues. I immediately called the store. The representative informed me that I wasn't the only complaint, and that they had removed the product from the shelf. Upon asking how they resolved this issue, I was given the Birthday discount of 15% off my next purchase. The owner of the store agreed to give me 1g free. After spending $100+ and getting horrible product. I found the lack of customer service to resolve the issue worse than the product. Do yourself a favor and DO NOT SHOP AT THIS LOCATION!!!!! The owners don't care about their product, only the money!!!!! Not worth spending your hard earned money here!!!!!!!!!!!!!!!!
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I don't know why it's taken me this long to write a review for this place, as I have been a dedicated customer since I moved here 2 years ago. Not only are the prices the most reasonable I've found, but I love the place. I love the staff. They really know their stuff and are so willing to help, educate, and answer questions. I love going there. Recommended!
Feedback:
Very friendly and knowledgeable staff. Very good at picking out your type of product. I especially enjoy the buy one, get one free joints on Tuesdays and on top of that they give you more deals if you keep going there. This dispensary real knows their product and their people. Plus just for writing this review, I can get a joint for a penny! How do you beat that? #worthit
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