Client Review on Herbal LIFE 2AM

Christina A

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Christina A

Neutral Review

July 03, 2019

3.0 / 5.0

Reviewed on Jul 03, 2019

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I'd give it 5 starts but I've been here a few times now instead of home delivery, & the ladies that check us in for online orders are great & very friendly, but some of the women who hand off your order seem to not speak any English. I walk up & greeted her nicely in English, after she greeted me first in Spanish. Im a very clearly white girl, & unfortunately don't know Spanish besides a few words to get by. So I spoke in Spanish telling her "me no espanol" & she kind of ignored me & continued to speak in Spanish. I wasn't understanding her going over everything that I ordered before leaving with my products. But checked myself and left slightly frustrated. It makes me not want to go there cause I feel so uncomfortable and out of place & usually the only non speaking Spanish white woman there, which is fine in any other case, I love the Spanish culture. I just wish they had somebody step in since that happened more than once and help out the lady and speak to me in English. I'm new to picking up at Warehouse locations, so the first two times it was just a discouraging for me. but I love the convenience of being able to pick up same day I place an order instead of waiting for delivery.

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