Client Review on Highlands Health and Wellness

Janice Metzger

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Janice Metzger

Negative Review

July 06, 2019

2.0 / 5.0

Reviewed on Jul 06, 2019

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Have been a happy and regular customer for a few months, since I moved to the area and although I have occasionally experienced dry flower from your shop, this last purchase of your top shelf was very dry and dusty. I had a hard time rolling because of the dryness and decided to come in to see if you would provide me with a refund that I would've spent on something fresher. You determined that there was 2 grams left, and instead of crediting me for those 2 and then selling me something else which would have increased the original sale, you sent me away saying there was nothing you could do for me. So, you have lost a regular customer over $30-/+. Bad business and bad customer care.

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Highlands Health and Wellness

Client Review on Highlands Health and Wellness

Janice Metzger

Janice Metzger

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Highlands Health and Wellness

Client Review on Highlands Health and Wellness

Janice Metzger

Janice Metzger

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Highlands Health and Wellness