Client Review on Horizon THC

Foxxie Fox

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Foxxie Fox

Negative Review

July 04, 2020

1.0 / 5.0

Reviewed on Jul 04, 2020

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Two weeks ago I went to Jars to redeem points which I did and had no issue whatsoever.. didn’t pay a dime..Well I went in to redeem some points to be told that things have changed with the point system.. I was surprised given the fact no text updates about the point system changing.. not on the website.. no one said a word about it anytime I went back in after that visit.. Today i tried to redeem pts for 1g wax and I was told that “we listen to the people” “ you don’t have to buy anything” “just pay sales tax” ...So basically if I want to redeem the points I still have to pay.. sales tax.. 🤔 I didn’t get the wax and I left not happy with Jars..It’s not really a big deal .. but please communicate this whether it’s via text, Leafly, at the front desk etc...Just so we as customers don’t get upset when it was never communication with us and changed on a whim in those two weeks..

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