Client Review on H.P. Wellness Center

423LMarie

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423LMarie

Negative Review

February 07, 2020

1.0 / 5.0

Reviewed on Feb 07, 2020

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Horrible customer service! The staff are not organized. when trying to get my appointment the lady wanted to give me the day she wanted and had a very rude look. She kept interrupting me when I was asking something. When I asked her to make a third appointment that my doctor suggested me to come see him the next day or two. They where trying to confuse me saying it doesnt say anything of that even though I told them he didnt told the nurse. He just wants me to make appointment for another problem and still they wouldn't understand. Then a supervisor wanted to talk to me and she and another where very rude and didnt mind that I came with anxiety and they wanted to talk to me about my appointments that I already understand. The supervisor wanted to sit me down so I do not block the hall way, which I wasn't and told her I cant because I have anxiety. I really didnt felt comfortable to be in a small room with them. I was very upset and stress and they still didnt understand. I guess they dont know how to care for patients. Also their phone number doesnt work or they dont answer. Takes a very long time waiting for them to answer. And the waiting is longer than should be. Huntington park clinic. Front desk peoplp are rude. The doctors are the best.

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Client Review on H.P. Wellness Center

423LMarie

423LMarie

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Client Review on H.P. Wellness Center

423LMarie

423LMarie

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