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Last Updated May 1, 2025

Client Reviews on Insurance West
- 3.6 / 5.0
17 Reviews
Most helpful positive review
0 people found the following review helpful
- 5.0 / 5.0
By Pat Conrad Dec 20, 2019
I have worked here for 25 years. Great people and I enjoy going to work with this awesome staff. Professional individuals who also are great members of our communities. It is my pleasure and honor to... more
Most helpful critical review
0 people found the following review helpful
- 1.0 / 5.0
By Alex Jones Apr 20, 2019
I have had insurance here for a while. I needed to provide some information to them to get a new policy and I didn't have the information on me and certainly didn't have it memorized. I didn't know I... more
Feedback:
Was not notified of the 150.00 fee they charge on top of your car insurance down payment in till after I had already gave my debit card info and it was charged then I received paperwork stating the fee. So instead of me just paying 310 for my insurance down payment I was charged 460. But they made it very unclear of the fee in till after I was under the impression my down payment to my auto insurance was 460.00 but was really only 310.00 if I had known that before had I would of just did my insurance my self and it would of been wayyyyyyy cheaper!! Such a bummer after buying my new car to have to deal with that ?
Feedback:
I have worked here for 25 years. Great people and I enjoy going to work with this awesome staff. Professional individuals who also are great members of our communities. It is my pleasure and honor to work with these great people.
Feedback:
(Translated by Google) I was with a previous insurance agency for a few years, went to Insaurance West and saved $ 60 per month! Tania is the agent who speaks Spanish and she was very kind. If you need Spanish, ask for Tania. I thank you for helping me and I recommend them! Thank you!(Original)
Feedback:
Truly a terrible company. From the top to the bottom this agency is set to rip hard working people off. Do not use Insurance West!!! Scammed me out of several hundred dollars and didn't care - from other survivors I've talked to sounds like daily biz for them. Be warned!
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