Client Review on Integrity Meds

LeeAnn Becker

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LeeAnn Becker

Negative Review

May 07, 2020

1.0 / 5.0

Reviewed on May 07, 2020

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I am a very optimistic person and disregarded the reviews left online to form my own opinion. I don’t even like leaving negative reviews but feel there definitely needs improvement.This was regarding my fertility medications.1.) They advised one medication was compounded and not covered by insurance. It was not a compound it was a manufacturers kit.2.) Twice on two different calls they told me a total and I asked if that was my part after processing through insurance .... no. They said they’d have to run my insurance (which was already on file) to tell me a price after. From a common sense perspective I thought insurance should be ran before telling a customer a total. The guy gave an attitude about even processing my insurance and acted as though it was a burden. I was placed on an extensive hold every time for insurance to be processed.3.) After running insurance they’d tell me a price for each medication... when I asked for a completed total I got a sigh and placed on hold again.Seemed as though they weren’t knowledgeable on what they were doing. With fertility meds timing is everything. I ended up transferring the medications to another pharmacy and had them 24 hours later.Hopefully process improves.

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Client Review on Integrity Meds

LeeAnn Becker

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Client Review on Integrity Meds

LeeAnn Becker

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