Client Review on Iv Medical

Yuan Xie

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Yuan Xie

Neutral Review

July 07, 2018

3.0 / 5.0

Reviewed on Jul 07, 2018

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This is super convenient location for me since I am a UCSB student. I made an appointment to get a referral to a physical therapist. I talked to someone over the phone about scheduling an appointment and they said it was okay to come in at 1:45. I said that my class ends at 1:45. They said they can't guarantee anything but it should be okay. I come to the clinic at 1:57 and they said that they have to reschedule me because I was supposed to be in a room by 1:45. I try to explain that I have to get my wrist checked out for an exercise sports class that I'm taking and it's already week 3. She just tells me the dates that the doctor is next available (a month from now) and tells me to wait for a cancellation if I'm really desperate. So, now I am here waiting for someone to not show up. From what I remember of past visits, the wait was around 30 minutes or longer. I distinctly remember setting a timer for 20 minutes once I was in a room and actually taking a nap, waking up and still discovering that no one has knocked on my door. The one time they drew my blood, they couldn't find my vein until the 4th try but at least didn't hit a nerve like a previous review suggested. TL;DR front desk people have too many patients to deal with so will reschedule you if you don't show up. The wait times are long, and the doctor sees you for a super short amount of time.

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