J.G. Supply

J.G. Supply

DELIVERIES ONLY | Washington, United States, 98611
  • 3.0 / 5.0
2 Reviews
OPEN NOW - 10:00am - 10:00pm

Client Reviews on J.G. Supply

    • 3.0 / 5.0
  • 2 Reviews

Most helpful positive review

0 people found the following review helpful

  • 5.0 / 5.0

By Gene Matthews Jul 07, 2015

I have used J&G many times and always great service. The store is convenient to get to from where I keep my boat and the little difference, if any, in prices from the Big Box store is worth the conven... more

Most helpful critical review

0 people found the following review helpful

  • 1.0 / 5.0

By YemayaOrisha Jul 07, 2014

Don't trust them! They misdiagnosed the problem and sold me a $1000 pump for my autopilot that I didn't need. When they discovered their mistake they didn't tell me, instead they then did the simp... more

  • 5.0 / 5.0
Feedback:

I have used J&G many times and always great service. The store is convenient to get to from where I keep my boat and the little difference, if any, in prices from the Big Box store is worth the convenience. I have ordered some pretty hard to find items and they went the extra mile to find them, Some of them with a price that probably barely covered their time. I am definitely a repeat customer and recommend them for marine needs.

  • 1.0 / 5.0
Feedback:

Don't trust them! They misdiagnosed the problem and sold me a $1000 pump for my autopilot that I didn't need. When they discovered their mistake they didn't tell me, instead they then did the simple hydraulic flush of the actuator that was all that was needed in the first place They didn't tell me they had replaced the $1,000 part plus hundreds in labor unnecessarily, (FRAUD) instead, they took from my boat and kept my original pump that was in good working condition (STEALING TO COVER THE FRAUD). I had to go to their store and demand it back, and I then later sent it to the factory which confirmed there was nothing wrong with the pump they replaced. I also encountered the b.s. runaround when confronting them, and the owner only returned my calls months later after I disputed the charges with my credit card company. Also, they incorrectly installed the AIS GPS antenna too close to my SSB radio, causing interference problems with both units. This is clearly unprofessional as they did not follow the installation instruction guidelines to allow at least 3 feet space between units.Don't trust them!

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