Client Review on Kaleafa Cannabis Company - Woodstock

Jacob Wajdik

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Jacob Wajdik

Negative Review

June 07, 2020

1.0 / 5.0

Reviewed on Jun 07, 2020

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I’ll start off by stating that I’ve been a loyal customer for years. Also a regular who’s in there about every other day buying an once at a time plus cartridges. This morning I come in to purchase another Oz and return a cartridge I couldn’t get to work. Was told the previous day when I bought the cartridge that if I had any issues just return with original packaging. So that’s exactly what I did. Guy who “assisted” with the return was complaining under his breath, and to coworkers right behind me throughout the entire process of how I’m returning a perfectly good cartridge. Also continued to complain to coworkers as I’m walking out, and can still hear him whining about it as I’m unlocking my bike outside. If he is a manager I suggest some serious polishing in the “customer service” department. If you’re not going to honor your return policy then stop having your employees boast about it during purchase...just to be harassed later if you do need to return. Never in my life have I witnessed someone take a return so personally and dealt with in such an immature, disrespectful manner.

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Kaleafa Cannabis Company - Woodstock

Client Review on Kaleafa Cannabis Company - Woodstock

Jacob Wajdik

Jacob Wajdik

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Kaleafa Cannabis Company - Woodstock

Client Review on Kaleafa Cannabis Company - Woodstock

Jacob Wajdik

Jacob Wajdik

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