Client Review on Kanna Reno

TheLegacysDaug...

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TheLegacysDaughter

Negative Review

April 08, 2020

1.0 / 5.0

Reviewed on Apr 08, 2020

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I understand nonessential businesses closing down for the time being. That’s not what I’m upset about. What I’m upset about is that when I got the text that the business would be closing down early today and to preorder before 7:30pm, which I obviously did at 4:54 pm. I got the confirmation order, the confirmation text, and had the right store. But when I patiently wait for 2 hours and 30 min, never get anything even when I ask the number at 7:34 when I could pick up my order. No response. I go down to the store with 15 min remaining. I tell the security guard that I have a pick up order and when he asks the people inside, they don’t have my order. Better yet, then the security guard tells me twice I can call in at that moment and put my order in before they close. I try to do so twice with both numbers for the facility, and then they tell me that I’m basically out of luck. So much bs.

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TheLegacysDaug...

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