La Luna

La Luna

7406 Melrose | Los Angeles, California, 90046
  • 4.1 / 5.0
21 Reviews
8:00am - 4:00pm

Client Review on La Luna

  • 1.0 / 5.0
Feedback:

One of their employees stole my Samsung Note 8 when i set it down at the drink fountain at the nearby AM/PM. My Google Maps app tracked my phone from the AM/PM over to the La Luna Banquet Hall where it stayed for the next 4 hours. I went there and spoke to the manager about the situation and explained i didnt want to press charges, i just wanted my phone back. He called down some black guy who was WAYYYYYY overly animated and was very obviously the person who took my phone. This man's deamenor was one of a person who was trying to make the problem go away by acting threatening. Nobody who had no involvement with the phone being taken would have acted in the manner he did. It was ridiculous how childish he was acting and how very obvious he was who did it.Later that day, the AM/PM management showed me the footage of who took the phone.. and just as i suspected.. it was the person who was flipping out over at La Luna.I had to catch a flight the next morning and since i had insursnce on my phone, i just paid the $175 for my replacement. But let me warn anyone considering using this place: THE EMPLOYEE OF THIS BUSINESS STOLE MY $1,000 NOTE 8 and even after being given the chance to give it back without me calling the cops or filing charges he thought it was best to get in my face and lie.It wasnt worth my time to file a police report. I have the screenshots which show my phone being tsken there by the employee. It shows it leave AM/PM and at walking pace go to La Luna where it remained for the next 4 hours up until i had the service shut off and went to La Luna to ask the manager for his help. Of which he didnt do much at all. As a manager i expected him to be far more eager to assist. I can only imagine what it would be like to have an event here. Peoples wallets disappearing, and cellphones disappearing.. STAY AWAY FROM THIS BUSINESS.

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