Client Review on Lights Out Wellness

Nick Jones

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Nick Jones

Negative Review

May 08, 2020

1.0 / 5.0

Reviewed on May 08, 2020

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This used to be one of the best shops around, but they have become a literal nightmare to deal with. The staff, has mostly been incredibly rude, unprofessional, and disrespectful. They claim they prefer ordering in advance over the phone or online, however when trying to order over the phone, they have on multiple occasions left me on hold for upwards of 30 minutes just to blatantly hang up on me. As for the online aspect of it, it's extremely glitchy, slow, and often places your order for the following day, leading to you having to call and deal with the same issue had with being put on hold and hung up on. Today the staff screwed up and failed to fill an order placed over the phone, and the girl behind the counter had the nerve to throw an absolute fit about what was THEIR mistake and had the nerve to try and tell my wife she had to get in line to re order, even though the mistake was 100% on them. They are literally the worst.

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Lights Out Wellness

Client Review on Lights Out Wellness

Nick Jones

Nick Jones

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Lights Out Wellness

Client Review on Lights Out Wellness

Nick Jones

Nick Jones

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Lights Out Wellness