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Last Updated June 1, 2025

Med-Aid HB
17511 Griffin Ln. #6 | Huntington Beach, California, 92647Client Reviews on Med-Aid HB
- 1.9 / 5.0
33 Reviews
Most helpful positive review
0 people found the following review helpful
- 5.0 / 5.0
By Shawn Wood Feb 06, 2020
Next time you’re in the lobby check out the surf board in honor of the charity work this Hospital does in the community. We are lucky to have a Hospital in our great city and it’s nice to know 24/7 if... more
Most helpful critical review
0 people found the following review helpful
- 1.0 / 5.0
By Robert Brunetto Mar 06, 2020
This is a facility that attempts to keep above average income or professional people to stay there for inordinate lengths of time or transfer to some county unit for the injured (or many not-even-inj... more
Feedback:
This is a facility that attempts to keep above average income or professional people to stay there for inordinate lengths of time or transfer to some county unit for the injured (or many not-even-injured for political reasons); and for the person's life span. There no (appeal/ contest the order they are supposedly following)-unit from the State of California!Jerry Brown, Gavin Newson!
Feedback:
Very bad nurse in this hospital, i entered their in 2/19/20 and made a big surgery in my abdominal, but the nurse their Neglect me and leave me without painkiller,and no one i found to help me, And i found my self had to call the police from inside the hospital ,to ask for help, and I went out today without a medication from a primary doctor , Although I suffer from some symptoms needs medication and I will start to file a complain.
Feedback:
Next time you’re in the lobby check out the surf board in honor of the charity work this Hospital does in the community. We are lucky to have a Hospital in our great city and it’s nice to know 24/7 if you need treatment they will be there. Staff is friendly and doctors are great. Thank you for all you do in the community, we appreciate you.
Feedback:
I have lost count of the numerous timed this hospital has saved my life!I consider myself a professional patient. I have been to several hospitals in the past 7 years. I have had a hard life. I suffer from Hereditary Spastic Paralysis. It exhibits similar symptoms four Cerebral Palsy but the from a different cause. I walk very unusual and was teased relentlessly growing. My mother had been a single mother who dated outlaw bikers. Our family was broke, which brought on more reasons to be teased and made fun off, such as ill fitted worn out clothes. I suffer from depression, general anxiety, PTSD and polysubstance abuse. I have lost both my parents before I was forty and since my mother's death, I became suicidal and homeless. To say I am basket case would be putting it mildly. I started coming to Huntington Beach Hospital about four years ago. I received treatment for many different reasons, some which included pneumonia, infections and phycology issues. The second floor, which is the phycology department. The staff from that floor is amazing. Over the last three years they have transformed me from a homeless junkie with no reason to live into someone who is clean, functioning and has plans of becoming a productive citizen. The nurses, Doctors and mental health workers genuinely care for the patients and see to it that the patients are cared for and then some. The patients are encouraged to take part in there treatment. The floors and walls are in decent shape. Most other behavioral health department feel like a jail, basically house patients rather than treat them and run people out the door in 3 to 7 days. This ward gives a patient's the time to stabilize in there own time.Dr Kailled is an absolute sweetheart. She actually gets to know her patients and does more than ask someone have you this medicine. If The reply is no the says "well let's try" without any information about what the medicine does or side effect. She also look out for her patients and meets with family members when asked about their loved one. Now, on the med-surge floor and in the E.R. things are much different. Their are two nurses who lack any couth. Remy and Katie acts as if they are better than everyone else, arguing with patients, lying when it makes their jobs easier, uncaring and rude.Katie should find a different job, where she does not have to help others. Katie treats patients like they either do what's she says or will say you uncooperative. Allow to paint a picture. It was raining Christmas Eve and I was promised a bed on the Phyc floor but said I was going to be discharged to the street and she began singing Hallelujah because she did not like me because I was homeless.The emergency room was making hard for me to check. They believed I was using the hospital for a place to stay, so they waited until I went to the rest room, called my name then marked down I left. When I asked if my name was called the nineteen year old receptionist ignored. When I asked why I was still waiting and the only person waiting she said I marked you left. I wrote down my name again. stepped outside for a smoke and she basically did the same thing. Then I asked what was up because I was there to see my doctor who has privileges there another girl stated "there are plenty of other places to see the doctor. Furthermore, she commented " I do not see anything wrong with" I pulled my shirt in order to expose to abscess that were actively draining. WTF.
Feedback:
Worst place I have ever been. They have no care for there patients what so ever. I was was having heart problems with chest pains and trouble breathing and still sat in waiting room 8 hours. There rude and very very rude to patients. If I could give neg stars I would. If you have a choice go to go else were i can't stress to go to another place.i will report this place to the proper channels and what ever the bbb is to hospitals. This place should not be open to treat the public the way its ran. I'm scared and concerned for the public and for them treating the public the way from the staff just not caring, rude, place is dirty and taken care of just like they take care of there patient's. Turns out I had minor heart attack with irregular heart beat and just made me sit it waiting room going threw this with out at least running a quick test to see how serious it was. I could have died and could turned out alot worse. I'm very concerned for the public health coming to get treated here. I will be doing some kind follow up to were there can be some kind of investagtion into this place.
Feedback:
Absolutely the worst hospital and ED experience EVER! It's old, small, run down, and the staff are exceedingly rude staff. The ED has insanely LLOONNGG wait times. The rooms are tiny and lack reasonable accommodations and privacy. I highly recommend finding another hospital if at all possible! Definitely steer clear and avoid coming here!
Feedback:
Please avoid the psychiatric units by all cost! You leave feeling worse than better! You get little to zero theropy, some nurses are rude and oblivelent of how a psychiatric unit should be run and show more caring for patients. I was also very disappointed by treatment by the female psychologist who works there, her only focus is reviewing meds and would spends less than 5 minutes with patients and I did not receive a correct prescription when I left, and I made numerous calls to the psych unit and requested the doctor to call in for the medication and she completely ignored my request. I definitely advice anyone with psychiatric issues not to go there.
Feedback:
I knew this hospital to be amazing. Unfortunately illegal immigrants have ruined it. Sorry but that's the truth. 20 years ago I got first class service. The nurses and a doctors were the best. In maternity they served steak and champagne dinners and you got a robe. Sad to hear it's gotten so bad. Didnt have insurance but CASH Imagine that.Like any business how are the going to keep people if customers they are entitled free service. Not happening.
Feedback:
This is the 2nd time I came to this hospital to the Emergency Room and was not seen. There are about 10 people waiting in the emergency room… they are only 12 beds in the back. I've been here 2 hours and not been triaged. Since I come from a level 2 trauma center in Los Angeles California (8 hour wait) I do understand. However thru put issues are elevated up to the house to troubleshoot how to get patients out the ER into beds on the floor. I feel sorry for the young man that was here and visibly having a hard time breathing… I nurse came out listen to lung sounds and said ...will be with you in 2 minutes. He had to wait another 20 minutes visibly in distress before they called him back( he is still in the back 1 hour later). What is health care coming to? I hate needing emergency services ..there are no 24 hour UrgentCare around me.. I am giving this experience one star because of how the staff has maintained their professionalism and speak with the people in the Waiting Room... However NOT being triaged for 2 hours is very disappointing. You got 12 beds, that's 3 nurses. Then you need a Triage and float. What's going on??
Feedback:
Horrible staff that act like they could care less about anything other than socializing, restroom in the waiting room locked down with a notice saying it’s only for visitors and patients but doesn’t tell you where you can get a key from, Ive been to gas station restrooms that were locked but at least they tell you were you can get a key !! As for the admin nurse sarcastic unfriendly and unprofessional, my advice go to any other hospital then this one I think there’s a reason they are located next to a cemetery
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