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Last Updated May 1, 2024
MedMen Buffalo - Williamsville
6850 Main St. | Buffalo, New York, 14221
Client Review on MedMen Buffalo - Williamsville
Feedback:
The absolute worst experience ever. I have been there no less than 5 times and have only walked out with product ONCE. i show up, their credit card machine is broke, i show up, they are out of product, i show up and they have some kind of lame excuse EVERY SINGLE TIME. they are SO RUDE! You got this guy at the front desk who cops an attitude with you every time you go in. Asks if you have an appointment - you have 2 people sitting in your lobby. Last time I went, i walk in, he says have you been here before, I say yes, and then he says - oh well i have to tell you we are out of this and this, no wait, i think we are out of that and that, and so i ask, well what the mg dosage of this product, and he says and i quote "i dont know dude Im a cop, just sit down and ill have a pharmacist talk with you." first of all, im not your DUDE, you may call me Mr. Ferrari, sir, or Chris. Second of all, i DO NOT like the idea of an undercover cop sitting at the front desk - all he does is talk with some other asshat aimlessly walking around the lobby wearing a suit like he is important. Let me clue you guys in - you're not fooling anyone with the suit - you have a toxic environment that is not friendly and you have sick patients looking for medication - be professional, i don't want to listen to you gossip with your coworkers while I'm sitting to meet with someone. So anyways, i get in there to the pharmacist, and they say - oh well we are out of this this this and this (completely different than what the cop at the front desk told me.) This is where i snapped. i told them that every time i come in i leave empty handed. and the girl was just like - oh well - its a blessing we get to even do this. and i said no its not a blessing, its a law now - you're a business and youve been open a year and a half and there is absolutely no excuse to have your dispensary running like this. she shrugged her shoulders. some old guy in a lab coat said - we wish it would run a little more smoothly here. SO RUN IT SMOOTHLY! medmen is why i am not renewing my card for a second year.I can assume that every other location is probably awesome and nice, but the staff at this one, are just awful. just plain awful. really terrible vibe from this place. do yourself a favor and go to pharmacannis - they ALWAYS have product, and everyone there is SO NICE and they really take their time to answer questions - they are not pretentious or dressed in suits like a bunch of douche canoes. much better vibe - feels like a professional environment, not like medmen.
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