Client Review on Natural Roots Delivery

  • 1.0 / 5.0
Feedback:

Customer service is poor, as was the smoothie I had today. I got the detox greens and there were still large ice chunks. Also, the worker added ingredients not in the description on the menu. She added either agave or honey, and I hope it was agave because I don't eat honey and that would be a big conflict if she added ingredients I couldn't eat that weren't mentioned on the menu. It was 2 middle aged women working today, and both were cold and condescending. For $7 I expect much better service and definitely better food. Also a large chunk of customers are probably vegan like myself, so for them to be adding possibly non-vegan foods into their products without disclosing it is a huge issue.

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