new edge caregivers

new edge caregivers

3156 floral ave | Riverside, California, 92507
  • 3.0 / 5.0
6 Reviews
10:00am - 10:00pm

Client Review on new edge caregivers

  • 1.0 / 5.0
Feedback:

You need to know this before hiring them. Christmas 2016 Mother went into the next stage of dementia. She had a caregiver 8am to 5pm. But neighbors reported her walking down the street 1am. As I own a retail store and Christmas is my biggest month, I had no time to do research. I hired HISC to do all the shifts other than my Mother's main caregiver during the week. Fortunately the main caregiver reported any/all wrong doings and there were A LOT:-the CG being there to protect Mother from getting up at night and wandering...caught her sleeping-several CGs were fired as they got into verbal and pushing altercations with my Mother-they had to be told to clean up after themselves. They'd bring food and leave all the crud in the kitchen sink.-a sign had to put on the refrigerator that the bottled water was for my Mother - not them.-several CGs were fired because they would just show up, sit down on the couch and do absolutely NO interaction with Mother - just their nose to their cell phone the entire time.The list goes on and on - weekly there was another issue the main CG would report to me and I would report to Kim - oh by the way, the ONE review 5 Star was written by Kim herself.You will spend far too much money on CGs sent by HISC that have had maybe a month's training before being sent out to your parent's home to care for your loved one.Run from them !

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