Client Review on OC Cannabis Connection

Moe Hadla

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Moe Hadla

Negative Review

May 19, 2020

1.0 / 5.0

Reviewed on May 19, 2020

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I've been a fan of this place for quite sometime now! But my encounter today with the facility has changed everything. I came in to return a burnt Stiiizy cartridge within 24 hrs of purchasing. Upon attempting to exchange the product, one of the managers took my product to the back and tested it to validate my concern. To my surprise their way of testing is by actually trying (vaping) the product, after the employee confirmed that to me, and said nothing he can do and it must be my battery that is faulty! How do you try a product during a pandemic and give it back to the customer. Unethical business operations!!! And throughout all my dispensary shopping experience yet to encounter this kind of service with the rejection to return a burnt cartridge. My battery is fine as I own multiple Stiiizy carts! Never had a problem returning a burnt product before. Not coming back here. And definitely throwing the cartridge after they so (tried it in the back). Wasted 50$, thank you Connected for taking care of your customers during a hard pandemic!

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OC Cannabis Connection

Client Review on OC Cannabis Connection

Moe Hadla

Moe Hadla

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Client Review on OC Cannabis Connection

Moe Hadla

Moe Hadla

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