Client Review on O.C.H.A

  • 2.0 / 5.0
Feedback:

I have no idea why this place has 4 stars here. I came here twice asking some questions about my housing application. First time, both the receptionist and the person who came out to talk to me were super nice and polite. Second time, which was this morning 10/26/2018, the receptionist (a different one) was super rude. She misunderstood my question yet kept repeating her answer which didn't address my concern at all. Although I calmly reiterated my question, she still failed to understand and even went as far as rolling her eyes, raising her voice, and expressing that she was annoyed. I understood that she could probably be overworked and tired, but if she were to be a little bit more incompetent from the beginning she wouldn't have had to get annoyed out of her ignorance. I did not expect to be treated like or king or anything like that since we're asking for assistance, but as a grown adult, have some manner.

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