Client Review on Options Medical Center - Wheat Ridge

Iris G

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Iris G

Neutral Review

June 07, 2020

3.0 / 5.0

Reviewed on Jun 07, 2020

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I've been to this store twice. The first time was fine, but today was incredibly disappointing. I specifically asked the woman I spoke to (around 2:30pm - I'm in the customer support industry so I believe in accountability) to please ensure I purchased a cartridge with a certain mouthpiece. My husband bought me a cartridge from this same location and it worked so well. Most of them get clogged and leak - but this one didn't. So I came back today, with the mouthpiece I wanted, and made it clear that I wanted that same mouthpiece. The woman told me that I had limited choices and presented about five options, but assured me that the mouthpiece would be the same that I was requesting. I was thankful for her guidance and waited to open the package until I got home - only to find that it had the exact mouthpiece I didn't want. I returned on the same day and was told that I could not get a reimbursement or exchange because the product had already left the store and been opened. Lucky me, I got 20% off my NEXT purchase and it's indicated by some scribble written on the back of my receipt. Anybody could have written it. Not worth a return visit.

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Options Medical Center - Wheat Ridge

Client Review on Options Medical Center - Wheat Ridge

Iris G

Iris G

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Options Medical Center - Wheat Ridge

Client Review on Options Medical Center - Wheat Ridge

Iris G

Iris G

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Options Medical Center - Wheat Ridge