Client Review on Partner Colorado Credit Union

Victoria Trust...

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Victoria Trusty

Negative Review

November 25, 2019

1.0 / 5.0

Reviewed on Nov 25, 2019

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All I wanted was very low level information on the car loan service offered through this c.u. I was using the chat function to speak with a csr to just gather that info to know if I wanted to come into the branch to speak to a rep about obtaining a loan. The csr spouted out a canned response that I could on get info if I came in and applied. I told her I did not want that hard credit pull until I knew if I wanted to potentially use their service. I asked 2 more general questions about if the limits of loans based of worth of the vehicle and the rep just stopped responding to me! I waited almost 10 minutes for any response, even prompting the rep with a - "Any guidance you an offer?" and still...no response. You lost my business for good as well as anyone else I can tell. Terrible customer service.**It would not let me reply but please do not have anyone from your company reach out to me. I will not be using your services period.

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Client Review on Partner Colorado Credit Union

Victoria Trust...

Victoria Trusty

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Partner Colorado Credit Union

Client Review on Partner Colorado Credit Union

Victoria Trust...

Victoria Trusty

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Partner Colorado Credit Union