POINT LOMA PATIENT ASSN.1
Downtown San Diego | California, United States, 92110| Monday | 10:00am - 9:00pm |
| Tuesday | 10:00am - 9:00pm |
| Wednesday | 10:00am - 9:00pm |
| Thursday | 10:00am - 9:00pm |
| Friday | 10:00am - 9:00pm |
| Saturday | 10:00am - 9:00pm |
| Sunday | 10:00am - 7:00pm |
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Amenities:
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Medical
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- Year Founded:
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POINT LOMA PATIENT ASSN.1 Reviews
O G
1 contributions
0 helpful votes
- 1.0 / 5.0
Overall Feedback:
I've been a long time patient for years now and used to buy from Golden State Greens every other week, until I had the experience this morning that will never have me return. I was the first customer this morning and immediately as I entered the front entrance I was met by a man with a raised voice asking for my ID and rushing to put on plastic gloves. There was another man sitting down behind the desk that the first person gave my ID to and I was told to go wait in the waiting room as they attempted to check me in. I didn't want to walk away from my license so I stood there, which they seemed to have a problem with. They kept asking me if I have been there before, if it was my first time there, what my phone number was, etc.I've been there more than enough times to know the process and flow of checking in.Walk in. Go to the desk to check in by showing ID. After being checked in by competent staff wait in the waiting room. Wait for name to be called. I won't be doing business here again. I called moments after driving away to include the names of the two men but the employee said she was unable to provide their names. I asked for a supervisor and spoke to a man named Misa that apologized for the experience and took down my information to call me back. I received a missed call while driving but no voicemail was left.Look GSG, you're dealing with patients.Train your staff for an efficient and seamless experience to avoid losing customers or negative reviews.
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