Providence Patient Collective
420 Broadway | Providence, Rhode Island, 2903Client Reviews on Providence Patient Collective
- 2.6 / 5.0
7 Reviews
Feedback:
The office was not able to reschedule my annual appointment for 8 months, and when I said I was willing to see any doctor, they said that I could only schedule an annual appointment with my primary care doctor (who I have no relationship with as I have only seen her one or two times). They could only fill my medications with a "med check" appointment (for another co-pay), which they COULD schedule sooner. And if I wanted to switch my primary care doctor, I had to write a written letter saying why I wanted to switch doctors within the SAME practice and it would have to be reviewed and approved by the practice manager????? I am in the medical profession and this seems absurd!
Feedback:
If I could give this place a zero I would. I work downstairs for lifespan and chose to switch here. Dr. Stump was condescending and paid no attention to what the issues where. Just to prove her wrong I was actually working in the er with 2 other providers listening stating please don't listen to her!!! The next day I actually saw someone in the office and they didn't agree with her either! my primary Alison Perry doesn't listen at all. I tried to switch primary and the office gave me a real hard time. Mean while when Alison called me back on a different matter she said if I didn't trust her she would have to terminate the relationship. It has been several days I have left several messages and no one has called me back. Both Alison Perry and Dr. Stump are incompetent funny how my whole dept only goes there because they are upstairs and all refuse to see Alison and Stump. I am not to blame for what has happened yet I'm made to be the villain in the scenarios. I have to say Moly Fox was excellent!! The wait time is good! The staff is rude but get mad when you give it back to them. I have been with the same GYN for 25 years and have had no problems. I had the same primary for 25 years and only switched when my primary left. I am disgusted and disappointed. The head doctor is more concerned about her team then the patients I'm shocked at the behavior.
Feedback:
I would give this place a ZERO. Every single time I come to Women’s Medicine there is a problem. This is the WORST doctors office and they do NOT care about your health. Everyone is extremely rude in person or on the phone, they are always running an hour or more behind, they schedule you on the wrong days and have you show up just to tell you that you cannot be seen. I would NEVER recommend this practice to anyone.
Feedback:
Dr Bandera is a competent and thorough practitioner and I am grateful for her expertise. Performing more than 400 robotic hysterectomies, I knew I was in good hands and she didn't disappoint. Surgery went well and I didn't have any of the excruciating shoulder pain you get from laprascopic procedures because she takes the time to make sure all the carbon dioxide is released. So very grateful.
Feedback:
I recently changed doctors based on high recommendations of practice at WMC. Phone experience good in booking apptmt, though a 3 month wait for initial physical, I was also on cancellation list.High praise deserved! Dr. Bortz and staff all kind and professional. I feel in safe hands. The all-woman model is Got blood work done on site; many other services offered as well. A well-run, holistic clinic.The building is large with long and sometimes not well-marked halls. But it is clean and bright and a pleasure to visit. Cafe in adjoining building is nice.
Feedback:
There was a miscommunication of appointments when I initially came in, and the receptionist was a NIGHTMARE, she talked over me as I was explaining my appointment, was FULL of attitude and over all was unsympathetic and RUDE. One of the worst experiences I’ve ever had, I was recommended by my OBGYN to come here and I made sure to let them know the awful experience I had. I will not be coming back here.
Feedback:
I have been a patient at the WMC for nearly 2 years. It is easy to get an appointment, the facility is clean and neat, parking is good, and the wait times are short. You can get blood work done on site, which is great. I'm not sure if you can get other tests (like bone density or mammo's) here or if you have to go elsewhere, I'll update the review when I find out. Dr. Stump is great, easy to talk to, always gets back to me when I contact her. I saw a different Dr. for a problem and she wasn't as good-nice enough, but missed the problem (turned out I'd changed laundry detergents and it affected me adversely, she never mentioned that it might something as simple as laundry detergent.) Points out how important it is to be an active consumer in one's own medical plan. All in all, the WMC is better than most other options in the Providence area and Dr. Stump is outstanding.
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