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Last Updated May 1, 2025
Roots Rx Aspen
400 E. Hyman Unit A102 | Aspen, Colorado, 81611
Client Review on Roots Rx Aspen
Feedback:
I was actually impressed with this store the first few times I went in. But the last visit I had was when they lost me as a loyal customer. The girl who helped me probably had just gotten her license to sell bc she had no idea what she was doing. Not her fault, maybe needs more training. They also had sent a misinforming text to my phone saying theres a cannabis shortage in colorado which have resulted in a price lowering for flower when you bought in bulk. Not true. Charging a ridiculous amount for a half. But this is what lost me as a customer.... Tried to buy a gram of wax they had listed in their menu book, she went and got it from the case behind her. She tried scanning it, then asked the boss for help. He said they arent selling it anymore bc they took it out of the system? Why is it still in the shelf. Why is it still on their menu book. I wouldn't have been upset if it was the same price. But that resulted in making me buy a more expensive gram. This is super annoying when youre a local. Get your store together. Have a better operational plan for when you take things off and be more attentive to what your selling and what your not. I'd never have this problem at native roots, which is where I'll always take my business from now on. Just sucks that this had to happen. Very disorganized, they only display a digital joint menu which is confusing bc you think that's the only thing they're selling until they say, "oh we have a menu book" or dont even acknowledge that they have one so you dont really know what your buying or the price. Never buying here again.
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