Client Review on So Green Collective

Terrell Kelly

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Terrell Kelly

Negative Review

July 07, 2019

1.0 / 5.0

Reviewed on Jul 07, 2019

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I literally got sold the wrong item by a tender I didn't realize til I got half way home I live in Apple Valley and work out here so I couldn't just turn around and go back. I call and tell them what's up and that said they would be happy do take care of it. I never opened the package or anything get there and what do they tell me??? They can't exchange it for the right one which is straight horseshit when its still in the package unopened. Isn't that one of the many reason for child proofing things? I'm sick of all these business and there horrendous customer service like come on get your stuff together I shouldn't have A. Got sold something that I didn't want and B. I shouldn't be stuck with something I'm not happy with period your supposed to be open to provide a service that the consumer feels is far better than the competitors out there. But If you were trying to loose a loyal customer plus whoever else actually reads reviews and makes a stand with me congratulations you successfully succeeded in that department I will never step foot in there again this was totally unacceptable and unprofessional.

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