Solace Meds - Recreational
301 Smokey St. Unit A | Fort Collins, Colorado, 80525Client Reviews on Solace Meds - Recreational
- 3.5 / 5.0
31 Reviews
Feedback:
Worst service I’ve ever received from a Fort Collins shop. I Have my med card and they waited until I was basically done checking out before telling me that You MUST have a hard copy of your med card(copy on your phone doesn’t work) and if you don’t then they require you sending it to them in the form of an email which is a joke because there’s zero phone service in their shop. Complete waste of my time, will never go back👎👎
Feedback:
Unfortunately we liked solace , but they changed today. I have never been treated so poorly as I was today. I believe her name was Gemma. She looked terrified to wait on us , would not speak louder so we could here her. Would not give my husband veterans discount that we always get. I got yelled at that I could not be on my phone to look up our rewards. Not one familiar face in the whole building . We were treated like a number today and for that reason we will not be ever going back. We drove out of our way to go to solace because of the great service and great prices but there are many options and they will not be one of them and that is too bad
Feedback:
I have been coming here for a couple years now. Every person is always so nice and helpful. I had Jordan on Thursday and the store had about 1/16 of their usual selection for Bud and he took my love of member berries and found me even a better bud that I would like! Now it’s my new fav strain. Best place in town, trust me, I’ve looked around.
Feedback:
Last 2 times I have come into the store the employees havent been super helpful. Last time the young lady helping me was ok but loud and wanted to talk over me but did help me. Today though and I dont know his name as I couldnt see it on his badge was flat out rude and unhelpful. I would ask questions and I'd get idk or it's right there on the wall but dont lean in to see. When I asked for 2 specific strains I got a Huff and basically made to feel as if I asked to much of him. I've been going to Solace for on and off over 5 yrs and always had great service.
Feedback:
Today I thought I would let you all know how awesome this shop is! Solace is hands down my favorite marijuana store and I’ve been to every store in Northern Colorado. Good atmosphere. Best deals and pricing with the very best service. Always a smiling happy face at the entrance to greet you(Jason today) and the bud tenders have always been great and on point with knowledge. Max is exceptionally good with such a positive attitude and always seems to know what I’m looking for😃. Shout out to Max my favorite bud tender! But honestly I have not had one bad experience here since I found this place 2 years ago. Highly recommend Solace Meds for all of your cannabis needs. Also newly remodeled interior is looking totally awesome and more spacious. Keep on keeping on Solace and Thank You for your service 🔥🔥🔥✌️
Feedback:
Even with all this craziness in the world right now Solace's staff is still the best! I did the online/curbside pickup the other day and it was so smooth! I didn't know how it would work but from the start, Max was so helpful when showing me where to go. When I got to the door, Bailey (the manager doing double duty, kudos!) got all my stuff ready for me with no issues at all. Dare I say it was quicker or just as quick as any other day, very fast! All the other wonderful staff were very busy but still so happy to see you. I can't say thank you enough for still being there for us and risking your health Solace staff!!!
Feedback:
Worst website ever! Took me 17 times to checkout, had to keep backing up and refreshing. Also when it finally did go through, the text to say it’s prepared, came one hour and 15mins later. (I have iPhone software) If you got about 3 hours to kill, they are the place to go. If you want your stuff in a normal amount of time, go to any other rec store in Fort Collins.
Feedback:
Would give no stars if I could. Waited 3 hours today for our order, called the store many times no one knows how to answer the phone apparently. When we went there to just get it, we were told “our internet crashed it just got running again” but then five other people told us the same thing 20 minutes later that it just got up and running. We’re waiting in line and told to go around the front to get cash because the machines aren’t working still. We wait in line for the ATM and they shut the door on us saying we can’t do cash. After that, someone comes out and says the owner decides to close. There is a complete lack of communication which made this all the more frustrating.
Feedback:
Best variety and prices on herb and concentrates in town. Their customer loyalty program is phenomenal as well, so don't hesitate to sign up. Adam M is by far my favorite rec budtender and a stellar attribute to this fine establishment. Thanks Solace! Update to say they changed their customer loyalty system for the worse, the pre rolls are disappointing, and the bud quality these days is abysmal. Coupling those shortcomings with the social distancing nonsense and my future business at Solace looks bleak.
Feedback:
Was a great medical place until the social distancing was required. I was a medical member patient always had good deals and good products but since this mandated car pick has happened they have not filled my order for 3 days with no response or call saying why my order was never filled. Have nothing on medical online ordering for deals or member prcing. Had to take my plants elsewhere as i couldnt even pick up for days. Am dissapointed they have put rec over med during all this and i cant even see what flower im getting online
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