Stone Medical Group
6621 Imperial Ave. | San Diego, California, 92114Client Reviews on Stone Medical Group
- 4.2 / 5.0
15 Reviews
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My husband and I just got a 90min massages each from Patrick and it was amazing, I love massages and feel good for a couple hours after but Patricks massage as tailored to my painful areas and worked out knots and aches like never before. He's attentive and can tell where the problem area are and incorporates stretch and explains that he's doing and why to help. Ive been suffering with neck pain for years and to finally find a massage therapist that really cares and wants to help solve the problems mean so much. Don't think i'll be going anywhere else for my massages after this.
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What can I say about Patrick Stone from Stone Medical Group? First of all he is very accommodating. I called to book my first appointment and was able to be seen the next day.Second, he has a unique approach to care. He was able to loosen up the knots in my back better than other technicians.Lastly I didn’t feel rushed like I do at other places. Overall a great experience.
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UPDATE: After trying forever to edit my original post and failing, I decided to just add an additional review. My initial experience with Stone was bad (see below), but Patrick read the review, contacted me and went out of his way to make it right. He was incredibly friendly, very knowledgeable, and an amazing masseuse - one I would highly recommend. Thanks again for providing s great experience, Patrick, and sorry it took me so long to update my review!
Feedback:
I had a 90 minute massage and the girl only mssaged for an hour!!!! So basically got stolen from!!! My bf told me after he gave her a voucher for a 90 minute massage and I was mad cause the girl with tattoos sucked at massaging she was just rubbing lotion on me and I knew then and there I was never going there again. She kept washing her hands(I'm sure to kill time) and yawning. She washed her hands like 5 times and when she touched me her hands were cold even in other places that are cheaper they don't do that. I didn't go for any medical reason just for relaxation and it was horrible I was cold and she wasn't even massaging I was just waiting for it to be over. Anyway never going there again.
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I'm totally blown away by the exceptional massage techniques and professional service!! I was looking for a very skilled deep tissue massage therapist and searched on Google. I was so excited to discover this hidden gem right in my 'back yard' -- I've lived in the area for many years and never knew about Stone Medical Group. I've been a member of Massage Envy since 2009 and it can be really hit or miss with the skill level and experience of the therapists there. When I find a superb one, invariably they don't stay. Boohoo. :( So, I began looking for a local business that I could try out -- one that offered an array of services, but particularly really good deep tissue massage. I totally hit the jackpot with Patrick Stone and his team. I booked a 90-minute Integrative Deep Tissue massage with Patrick and, although there were definitely extremely uncomfortable moments in the session, afterwards I felt amazing. Like a whole new lease of life, released from deep within my muscles and lymphatic system. I gave him a big tip and booked a package of 3 more sessions on the spot!!Woohoo - two thumbs way up!!
Feedback:
I had an appointment for today at 12pm. On my way over, there was a bad accident on the 78 that pretty much stopped traffic. Instead of being 15 minutes early, I realized i might be a few minutes late, so at 11:45, I called Stone Medical group. No one answered, so I left a message saying that I might be a few minutes late. I showed up at 12:05, and the door was locked, so I knocked. As I was waiting at the front door, some lady drove out of the parking lot(about 10 ft away). I didn't think much of it at the time, and called and left another message. After knocking on the door and calling multiple times, I decided to leave about 12:30. As i was on my way home, the therapist called me. She said that she was only required to wait five minutes and could then leave, which she did. She said she would be willing to re-schedule and not charge me the late charge. I was speechless. The therapist had either left way before 5 minutes, OR she had left around 5 minutes after 12, and drove right by me, deciding not to talk to me or try and work something out. I was speechless. I asked her if she had listened to my message saying that I might be a few minutes late. She sidestepped the question and said that there may not have been anyone at the front desk. She repeatedly steered the conversation in a way to justify her actions and lay the blame with me. Some of the worst customer service I have ever received. Reschedule? As if i would ever want to get a massage from someone who had treated me this way?? I called the business line back and left a disappointed message for the owner.To his benefit, Patrick, who I am assuming is the owner/manager, called me back shortly thereafter, apologized for the whole thing, and even offered to have me come back in, and give the massage himself. I had already used up the time I had, though, and was back close to home. Patrick also offered to do what he could to make things right. I should have made my initial appointment with Patrick, as i am guessing he probably would have been a lot more professional. If not for him, I would not have given any stars.
Feedback:
I had a massage appointment at 10 AM this morning. I had to drive 30 minutes to get there. They told me to come 15 minutes early to do paperwork. Unfortunately, no one was at the office at 9:45. Or 10 o’clock, or 10:15, or 10:30. I called their office number and left two messages. No one answering the phone. They didn’t call me, text me, email me, or even leave a note on the door to suggest there was some problem with my appointment, which was booked a week in advance. I finally left at 10:35 PM, then had to drive half an hour back home. Stone Medical was a NO SHOW! Very unprofessional! That's two hours of my life (and $20 in gas) I'll never get back. Fortunately, I did get a refund from Living Social. VERY UNPROFESSIONAL.
Feedback:
Hands-down the best massages I have ever received in my life! I am very picky about massages, and after the first massage I received from Patrick I was hooked. He is passionate about his work, listens to what you are feeling, and gives you a fantastic treatment that will leave you feeling like a new person. I personally like strong, deep tissue massages, and he is always able to find the root of the issues and help me to relax while he works out all the kinks. I highly recommend Stone for any aches and pains you may be having - you won't regret it!
Feedback:
What a great experience! Everything from booking an appointment online, finding a Groupon for my one hour deep tissue massage, easy access from the 78 and even minmal pre-massage paperwork made this visit the best thing I have done since moving to CA more than a year ago. I have been hampered by lingering plantar's fasciitis for over 7 months and needed work done on my lower legs and feet. Lian (pronounced Lee Anne) was my therapist for my first time visit. She questioned me briefly on the nature of my injury and then set to her work. She gave me a very thorough massage, knowing without having to ask which areas needed the most attention. My legs, feet and mind (!) haven't been this pain free since the beginning of last summer!! Lian's deep tissue massage was *exactly* what I was hoping for! I cannot recommend her enough!!
Feedback:
Patrick is the best massage therapist I have ever gone to. After my first visit I purchased a years worth of therapy and have been going to him for several months now. He is a true healer and very professional as well as a caring and warm person. He keeps my body well balanced and happy. My husband as well as several of my friends go to him and they have been extremely satisfied. Patrick is the real deal and a very caring person. He takes his therapy seriously and knows the body top to bottom. His new office in Escondido is great. I would give him a million stars if I could.
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